Gymax Reviews

Gymax Reviews

Published by on 2026-01-26

🏷️ About: Gymax - Sports Health APP by Costway Gymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and “running” towards our goal. With a strong heart, we won’t lose ourselves despite what life throws at us.


       


Is Gymax Safe to Use?

We Investigate the app owner's website (Costway.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 87 combined software reviews.

Is Gymax Safe?
Gymax does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Gymax Legit?
Gymax does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

1.7 out of 5
Mileage count was bad. Now it’s way worse.

It won’t track your miles.

Not only did it sign me out and erase the first 80+ miles, but it has missed logging countless other miles due to the fact that if you don’t open Gymax again before it turns off (due to safety mechanism/ powering off / or just automatically turning off after use)
BUT WAIT IT GETS WORSE!!!
Yesterday Gymax gave a notification that means,,,
You MUST have app open before ending your workout, even if the machine is still on, or it won’t log your miles.
I just finished a 4 mile walk/run and I pressed stop so I could step off ( it says to stop before stepping off ) picked up my phone immediately and Gymax was the only app open in my phone, but it counted zero. Again.
So this company expects you to be holding your phone in your sweaty hands while working out, or to keep your phone on with Gymax open for 80+ minutes at a time.
Name one other app like that! What a JOKE
I like the machine but will absolutely be buying a different brand than this in the future, just for Gymax . What a discouraging and expensive mistake buying this brand was.
I guess I should look on the bringer side.
It’s only off by over 100 miles.

Does not auto record. takes forever to load

Gymax only tracks if you start your workout in Gymax . It should connect to Gymax automatically. then it takes forever to load and for km first and you have to switch it back every single time. It doesn’t accumulate your time by day it does it for forever. You can’t pause your workout and come back. It doesn’t track in a way that is useful at all. PLEASE UPDATE. PLEASE

Useless

I lost the remote to the Superfit Treadmill. Figured Gymax would work to allow control. My $230 treadmill is now a very large paper weight. Gymax does NOTHING. Does not connect and tries to do too much and let’s you do everything EXCEPT having ability to start your treadmill. USELESS.

Tracking info

Is there a way to record daily activity? I can’t find anything on this and it seems like a basic capability for a treadmill app. I don’t care about any of the social stuff, just need to record my activity. Is there another app out there that can do that?

Pause button is gone

I can put up with all the Chinese but was disappointed to see the pause button no longer pausing my progress but ending the workout and resetting the metrics. A pause feature is missing on both the remote and app during walking mode.

Needs a focused mode

The leaderboard and online users are incredibly distracting UI elements to be displayed when running, as well as the silly map background. This would not be a problem if there was an option to toggle those off, but there is not. No one needs these pointless features. I would rather have improved performance and connectivity instead of these unhelpful game features.

buggy

i started a running plan but it says completed after 3rd level. I was stuck so had to restart. Today i had to restart because i got stuck at level 8, it wont progress any more. Please have somebody look at it or i will probably leave a bad review on each of your product listed online. Because the software make it unusable. Half of the price is for the “smartness”.

You’d think an app for a $400 machine would work

Constant crashes. Won’t save any personal data. You can’t pause your session. You have to stop then start a new one. It won’t track your progress unless you start the machine from Gymax itself.

Meh

Doesn’t record activity unless you turn on the treadmill from Gymax . You cannot pause it and come back. You have to end the session and start a new one. I would like to see a chart or something of my daily, weekly, month activity. Gymax seems to be made by someone who is not fluent in English and could use a native speaker to look over spelling issues.

App Icon

I really like the fact that I am able to use my phone as a control for the treadmill, however, I downloaded Gymax and Gymax icon is nowhere to be found on my phone! I have to go into Gymax Store to look for the icon every time that I need to do anything with the treadmill. It’s a bit of an inconvenience.

Inconsistent logging, lacking basic HealthKit integration

The title says it all. Event logging only occurs under very specific circumstances, and even then I am confident I have missed events. More frustrating is lack of integration with HealthKit, which makes every event log all the more important because I need this information to manually create a workout to track my progress. The treadmill performs ok, even better than my (low) expectations. However Gymax does not lend itself to being useful. I keep paper and pencil nearby to write down the data.

No option to change Unit as advertised

No option to change unit as advertised. The manual shows that Settings lets you change the Unit to Metric from Imperial but Unit is NOT a menu option. I don’t want to calculate pounds into kilograms. Quite annoying…

Needs work

Gymax doesn’t even match mileage showing on my treadmill. No option to walk instead of run. Weight and height isn’t in pounds or feet.

Picks and chooses when it wants to work

I use Gymax to track my miles, calories and time. Gymax picks and chooses when it wants to connect to my treadmill. Thank god I have the remote to turn it on and off but unfortunately when Gymax doesn’t work I can’t record my activity. Restarted, turned Bluetooth on and off, turned wifi on and off, unplugged the treadmill and restarted my phone. No updates available. Struggling to even find online support to correct the issue.

Works as a remote, doesn’t track miles

My remote’s battery died and wanted to be able to use the treadmill while waiting for my new batteries to come in, found Gymax, and it’s been an easy replacement for the remote altogether. That said, it doesn’t track miles. I don’t NEED it to, I really only got it for the remote function, but I was glad to have the tracking function when I saw it was part of Gymax , but it’s just completely useless. It stops tracking around 15 seconds, every time.

Functional but lots of room for improvement

I hope they develop this further because there’s a lot of potential it’s just not there yet. I use it regularly and wish there were some quality of life improvements like muting the loud beeping from the treadmill or filtering the ranking of other people to just the people in your contacts.

lots of room for improvement

I’m glad there’s an app to control the treadmill in case the remote gets lost. I’d love to see updates with some more features — syncing with Apple Health would be awesome so I could have all my fitness data in one place. It would be nice to be able to control the speakers from Gymax rather than having to pair them separately. An option to turn the beeping down or off would be great as well.

Apple Health integration would make it great

If only it had Apple Health integration (so my hard earned miles get added there) the UI would not matter as much, it’d be an app you just turn on to make sure it captures your treadmill stats. Without it, it makes it seem unfinished.

Spotty Connection

Gymax or the remote is the only to control the Costway treadmill we have. The remote doesn’t always work, so we tend to use Gymax . Unfortunately, Gymax is as unreliable. It often cannot connect, even after restarting the treadmill, Gymax and the phone. It becomes irritating when it impacts the workout. I’ve had to call someone to turn the power off to the treadmill when the remote and app malfunction during use.

It works

App works for the treadmill. Could be better, could be worse.



Is Gymax Safe? 🙏

Gymax does not appear safe based on available data. JustUseApp Safety Score for Gymax is 0/100.
This assessment is based on our NLP analysis of 87 user reviews. Combined with the app store average rating of 1.7/5.

Safety Analysis

79.7% of users say app is risky 🚨
79.7%

13.5% of users have some concerns ⚠️
13.5%

6.8% of users say app is safe 👍
6.8%


Is Gymax Legit? 💯

Gymax does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Gymax is 0/100 .
This conclusion is based on analysis of 87 user reviews.

🔏 Privacy & Data Safety

Gymax collected the following data from you:

  • Data Not Linked to You:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data



How was your experience with Gymax? Post a Review




Features

Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales.

Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other.

Gymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and “running” towards our goal.

Race Together - Enjoy passion and excitement in sports.

With a strong heart, we won’t lose ourselves despite what life throws at us.

  Contact Support
Developer:
COSTWAY.COM, INC


Website: