Roof Rails app not working? crashes or has problems?

Roof Rails Status

Last Updated on 2024-05-21 by Voodoo

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Common Roof Rails Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Roof Rails app on iOS and Android devices. Solve all Roof Rails app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Roof Rails iPhone Issues and Solutions

Roof Rails iOS app crashes, not working, errors
Roof Rails iOS app network issues
Roof Rails on iOS has black/white screen

Roof Rails Android App Issues and Solutions

Roof Rails has errors/crashing/not working
Roof Rails server network connectivity issues
Roof Rails has black screen

Roof Rails iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Roof Rails app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Roof Rails app crashes or not working on Iphone (iOS):

Close and restart the Roof Rails app on iPhone
Update Roof Rails app to the Latest Version for iOS
Uninstall and reinstall Roof Rails iPhone app
Update your iPhone to the latest iOS version

Fix Roof Rails on iPhone unable to connect to server/internet connection issues::

To resolve Roof Rails network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Roof Rails black/white screen (blank screen) on iPhone:

Follow the Roof Rails iOS app troubleshooting guide Here →

Roof Rails Android App Issues and Solutions

Fix Roof Rails not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Roof Rails app issues:

Force Stop the Roof Rails App
1. On android, goto "Settings" » click Roof Rails app. » click "Force Stop".

Update Roof Rails to the latest version on PlayStore

Clear Roof Rails App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Roof Rails app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Roof Rails.

Fix Roof Rails unable to contact server/ Roof Rails internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Roof Rails » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Roof Rails » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Roof Rails on android.

Solve Roof Rails black/white screens issue on Android:

Follow the Roof Rails android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Voodoo, developers of Roof Rails.