Zenni Status

Last Updated on 2025-05-26 by Ocusun, LLC

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⚠️ Most reported problems ⚠️

Crashes

42.9%

Connection

14.3%

Not working

14.3%

24 hour clock ⏰

Koff, Peter 2023-09-22

Error at checkout

Showing 1-1 of 1 reported issues:

Common Zenni Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Zenni network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Zenni App
1. On android, goto Settings » Zenni » click [Force Stop]

Clear Zenni App Cache and Data:
1. On android, goto Settings » Apps » Zenni » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Zenni.

On android, goto Settings » Apps or Manage Apps tab.
Click Zenni » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Zenni » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zenni

E-Mail: service@zennioptical.com

Website: 🌍 Visit Zenni Optical Website

Privacy Policy: https://www.zennioptical.com/privacy-policy

Developer: Zennioptical

May 20, 2025, 09:40 PM
a user from Breckenridge, United States reported problems with Zenni : Connection
Mar 07, 2025, 08:11 PM
a user from Casa Grande, United States reported problems with Zenni : Not working
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