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Last Updated on 2021-08-11 by Sputnik News

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Common РИА Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot РИА app on iOS and Android devices. Solve all РИА app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

РИА iPhone Issues and Solutions

РИА iOS app crashes, not working, errors
РИА iOS app network issues
РИА on iOS has black/white screen

РИА Android App Issues and Solutions

РИА has errors/crashing/not working
РИА server network connectivity issues
РИА has black screen

РИА iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever РИА app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix РИА app crashes or not working on Iphone (iOS):

Close and restart the РИА app on iPhone
Update РИА app to the Latest Version for iOS
Uninstall and reinstall РИА iPhone app
Update your iPhone to the latest iOS version

Fix РИА on iPhone unable to connect to server/internet connection issues::

To resolve РИА network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix РИА black/white screen (blank screen) on iPhone:

Follow the РИА iOS app troubleshooting guide Here →

РИА Android App Issues and Solutions

Fix РИА not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent РИА app issues:

Force Stop the РИА App
1. On android, goto "Settings" » click РИА app. » click "Force Stop".

Update РИА to the latest version on PlayStore

Clear РИА App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "РИА app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch РИА.

Fix РИА unable to contact server/ РИА internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click РИА » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got РИА » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch РИА on android.

Solve РИА black/white screens issue on Android:

Follow the РИА android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sputnik News, developers of РИА.

About this app

this app Новости – признанный и широко цитируемый источник оперативной и достоверной информации в России и за рубежом. Новости обновляются круглосуточно, поэтому для Вас будет доступна самая полная и свежая информационная картина в любое время суток. this app Новости — это оперативная информация о самых резонансных и важных событиях в России и в мире: оборона и безопасность, ключевые события и встречи мировых лидеров, курсы валют и цены на нефть, новости бизнеса, катастрофы и происшествия, новости науки и техники, региональные новости городов (события в Москве и события в Санкт-Петербурге). МИА «Россия сегодня» лидирует по цитируемости среди российских СМИ и наращивает цитируемость своих брендов за рубежом. Агентство также занимает лидирующее положение по цитируемости в российских социальных сетях и блогосфере.