Sneak'Up app not working? crashes or has problems?

Sneak'Up Status

Last Updated on 2022-09-27 by Sneak'Up

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Common Sneak'Up Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sneak'Up app on iOS and Android devices. Solve all Sneak'Up app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sneak'Up iPhone Issues and Solutions

Sneak'Up iOS app crashes, not working, errors
Sneak'Up iOS app network issues
Sneak'Up on iOS has black/white screen

Sneak'Up Android App Issues and Solutions

Sneak'Up has errors/crashing/not working
Sneak'Up server network connectivity issues
Sneak'Up has black screen

Sneak'Up iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sneak'Up app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sneak'Up app crashes or not working on Iphone (iOS):

Close and restart the Sneak'Up app on iPhone
Update Sneak'Up app to the Latest Version for iOS
Uninstall and reinstall Sneak'Up iPhone app
Update your iPhone to the latest iOS version

Fix Sneak'Up on iPhone unable to connect to server/internet connection issues::

To resolve Sneak'Up network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sneak'Up black/white screen (blank screen) on iPhone:

Follow the Sneak'Up iOS app troubleshooting guide Here →

Sneak'Up Android App Issues and Solutions

Fix Sneak'Up not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sneak'Up app issues:

Force Stop the Sneak'Up App
1. On android, goto "Settings" » click Sneak'Up app. » click "Force Stop".

Update Sneak'Up to the latest version on PlayStore

Clear Sneak'Up App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sneak'Up app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sneak'Up.

Fix Sneak'Up unable to contact server/ Sneak'Up internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sneak'Up » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sneak'Up » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sneak'Up on android.

Solve Sneak'Up black/white screens issue on Android:

Follow the Sneak'Up android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sneak'Up, developers of Sneak'Up.

About this app

Sneak'Up est une application mobile qui te permet de trouver, shopper et personnaliser les sneakers que tu veux, dans les magasins à côté de chez toi ! Tu as accès aux catalogues complets des shops qui t'entourent, aux dernières tendances ainsi qu'aux bons plans toute l'année !