Contact CoinGlass Support
Company Name: Coinglass Technology Co., Limited
About: The world's most powerful mobile application for cryptocurrency market
data.
Explore a comprehensive list of the top exchanges worldwide, including
Binance, OKX, FTX, Dydx, Bybit, Coinex, Huobi, Bitget, Kraken, Deribit, Bitmex,
Bitfinex, and more.
CoinGlass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coinglass Technology Co., Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CoinGlass Website
Privacy Policy: https://www.coinglass.com/privacy-policy
Developer: Coinglass.com
Can I trust CoinGlass app?
Protect your data and wallet. We investigate the developer's website (Coinglass.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Alerts are not working?
by Krish Puri
Good app, but the alerts feature doesn’t seem to work. Tried muting, unmuting, and a whole bunch of other settings but still a no go. So giving it a 1 star until it’s fixed.
Update: Thanks for the reply. I have double checked my notification settings. Everything is on. I still don’t receive any notifications. I tried setting multiple target price alerts for different coins, but didn’t receive alerts for any of them. No sound, music or push notification. I know the coins hit my target price because when I visited the app again, the alerts were no longer enabled.
Too much alerts!
by WTeixeira1969
The “other” alerts select bottom doesn’t work. Upon this problem I’ve been receiving whale alerts all day. It’s too much alerts! I’ll uninstall the app.
Not good for iPad
by Rom1o
Things like liquidity Map glitch and or will freeze on mobile. App itself and Indicators on iPad are not compatible. Indicators will not load and app will not rotate along with iPad to fit screen. Needs iPad compatibility or its useless.
*update-Charts now have Countdown Timer🤗🤗
Have a Problem with CoinGlass - Bitcoin & Crypto? Report Issue
Why should I report an Issue with CoinGlass - Bitcoin & Crypto?
- Pulling issues faced by users like you is a good way to draw attention of CoinGlass - Bitcoin & Crypto to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CoinGlass - Bitcoin & Crypto customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoinGlass - Bitcoin & Crypto.
