Eurofins E-Clinical Reviews

by Jimmy0214

EurofinsEClinical is used by Norwegian cruise lines, and it states “within 10 minutes you’ll receive an email to verify your account”. 6 days later, multiple attempts to have then resend still nothing.

by Valepaco123

Doesn’t work.

by Haggertyregan

I trusted this service to provide my test to fly kit. They FAILED. I ordered my test on a Friday, it didn’t arrive until the following Thursday. They state on their website that they have a speedy delivery time and this is untrue. There was NO way that I would be able to get my test results back in time for my flight Sunday night. Forget the pricing, get tested at a drive-up location or a reputable site. Waste of money, customer service is unresponsive and will not refund if you complain or email. I’ve emailed 3 times- NO RESPONSE. I used their chat service and spoke to a “representative” named Hana. I let her know I hadn’t received my test yet and had to find a different option and needed a refund. I provided my cell number and email and heard NOTHING back after she had said they would reach out ASAP. I’m sorry this is a rant but I am furious that BA and BBC endorsed them and I put trust into this scam.

by Paulthai

App does not work on iPhone. It just spins and does nothing once you put in the username and password.

by Ecschmit

This company is fraudulent. Word of advice - DO NOT USE Eurofins as a Covid test provider.

by Graemeearly

if you are getting an on-airport covid test in barcelona you don’t have a choice but to download this.

by E V N

Useless. Login is broken.

by Stutzyboy!

Not sure why Norwegian Cruise requires an app that fails to work.

by I'm Not An Artist

Downloaded it…it will not let me register!!

by JimSpokane04

Version history says login issues fixed 7 months ago. Completely unable to login with 2 separate accounts.

by EnricFont

The login screen doesn’t even work…

by Dzlba

They should be taken off the gov web site of suggested private companies for covid test
There is no way of contacting them directly no recourse

by NiqueAG

I put in my credentials, and it just stays on the thinking screen after that. I can’t get in at all.

by Lsrsaaaaolor

My partner and I both had EurofinsEClinical fail on us. We both got clear negative tests but EurofinsEClinical emailed us that the result was inconclusive and demanded that we buy another test. DO NOT USE EUROFINS they are awful.

by Aspiring Musician

Repeated attempts to access the features after signing up never worked. Removing and reloading didn’t work either. Fix it or scrap it!

by Udntwntme1A

And EurofinsEClinical won’t let us login. Didn’t have problems in Edinburg. Now we’re in Amsterdam to go home to the states and your app might keep us from getting on our flight.