Contact Unibet IN Support

I am on multiple books. On every other one, the the new customer promo has been seamless. Place the first risk free bet and hit: great. Move on. Place the first risk free bet and miss: refund processed promptly. That is NOT the case here. My risk free bet missed. Promised refund within 72 hours of settled bet. It’s now been a week. Still no refund. E-mail to support. Will process within 24 hours. It’s been 48 hours since I sent that email. Also, the log in process is arduous. Can’t select a “remember me” function. Has to geolocate every time. Get logged out if you toggle to a different app. Just clunky all around. And, as of right now, also dishonest.

This app is barely functional. It's an extremely basic, poorly designed app that looks and feels as if it were designed by a novice working on their first project. While I appreciate the free bets for signing up, I won't be depositing any money until Unibet shows some commitment to their mobile platform. I live in a neighboring state, and I can't even look at my bets or the match lines unless I'm actually in Indiana?!?! WTH!!! Draftkings, BetMGM, Fanduel, Pointsbet and theScore are light-years ahead in their mobile platforms. I would highly recommend using one of the multitude of other options until Unibet gets its act together.

I deposited money into the account and literally couldn’t place a bet. I would select a game and there was a glitch that wouldn’t let me scroll down to place it. I have gambled over 20 yrs so I know how to bet online and this app wouldn’t let me bet. Customer service says sometimes there is a glitch when you first use the app. I closed out several times and it still wouldn’t let me bet. I ended up withdrawing my deposit. Even navigating in the site is awful. This is hands down the worst app I have seen. I am concerned about getting my money based on my experience. Don’t use this app!