Radar Covid app not working? crashes or has problems?

Radar Covid Status

Last Updated on 2021-07-14 by Ministerio de Asuntos Economicos y Transformacion Digital

I have a problem with Radar Covid

Are you having issues? Select the issue you are having below and provide feedback to Radar Covid.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Radar Covid? Report Issue

Common Radar Covid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Radar Covid app on iOS and Android devices. Solve all Radar Covid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Radar Covid iPhone Issues and Solutions

Radar Covid iOS app crashes, not working, errors
Radar Covid iOS app network issues
Radar Covid on iOS has black/white screen

Radar Covid Android App Issues and Solutions

Radar Covid has errors/crashing/not working
Radar Covid server network connectivity issues
Radar Covid has black screen

Radar Covid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Radar Covid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Radar Covid app crashes or not working on Iphone (iOS):

Close and restart the Radar Covid app on iPhone
Update Radar Covid app to the Latest Version for iOS
Uninstall and reinstall Radar Covid iPhone app
Update your iPhone to the latest iOS version

Fix Radar Covid on iPhone unable to connect to server/internet connection issues::

To resolve Radar Covid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Radar Covid black/white screen (blank screen) on iPhone:

Follow the Radar Covid iOS app troubleshooting guide Here →

Radar Covid Android App Issues and Solutions

Fix Radar Covid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Radar Covid app issues:

Force Stop the Radar Covid App
1. On android, goto "Settings" » click Radar Covid app. » click "Force Stop".

Update Radar Covid to the latest version on PlayStore

Clear Radar Covid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Radar Covid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Radar Covid.

Fix Radar Covid unable to contact server/ Radar Covid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Radar Covid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Radar Covid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Radar Covid on android.

Solve Radar Covid black/white screens issue on Android:

Follow the Radar Covid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministerio de Asuntos Economicos y Transformacion Digital, developers of Radar Covid.

About this app

Radar COVID te avisa de manera anónima del posible contacto que has podido tener en los últimos 14 días con una persona que haya resultado infectada utilizando la tecnología Bluetooth de bajo consumo. - Comunicar de forma anónima tu diagnóstico positivo. Radar COVID es la aplicación diseñada y dirigida por la Secretaría de Estado de Digitalización e Inteligencia Artificial del Gobierno de España para ayudar a evitar la propagación del coronavirus (COVID-19). Radar COVID garantiza la seguridad y privacidad y es 100% anónimo. Por ello no solicitamos ni tu nombre, ni tu teléfono, ni tu correo electrónico.