SafeCheck with Advocate Aurora app not working? crashes or has problems?

SafeCheck with Advocate Aurora Status

Last Updated on 2022-10-11 by Advocate Health Care

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Peggy

2022-09-28

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Common SafeCheck with Advocate Aurora Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafeCheck with Advocate Aurora app on iOS and Android devices. Solve all SafeCheck with Advocate Aurora app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SafeCheck with Advocate Aurora iPhone Issues and Solutions

SafeCheck with Advocate Aurora iOS app crashes, not working, errors
SafeCheck with Advocate Aurora iOS app network issues
SafeCheck with Advocate Aurora on iOS has black/white screen

SafeCheck with Advocate Aurora Android App Issues and Solutions

SafeCheck with Advocate Aurora has errors/crashing/not working
SafeCheck with Advocate Aurora server network connectivity issues
SafeCheck with Advocate Aurora has black screen

SafeCheck with Advocate Aurora iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SafeCheck with Advocate Aurora app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SafeCheck with Advocate Aurora app crashes or not working on Iphone (iOS):

Close and restart the SafeCheck with Advocate Aurora app on iPhone
Update SafeCheck with Advocate Aurora app to the Latest Version for iOS
Uninstall and reinstall SafeCheck with Advocate Aurora iPhone app
Update your iPhone to the latest iOS version

Fix SafeCheck with Advocate Aurora on iPhone unable to connect to server/internet connection issues::

To resolve SafeCheck with Advocate Aurora network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SafeCheck with Advocate Aurora black/white screen (blank screen) on iPhone:

Follow the SafeCheck with Advocate Aurora iOS app troubleshooting guide Here →

SafeCheck with Advocate Aurora Android App Issues and Solutions

Fix SafeCheck with Advocate Aurora not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SafeCheck with Advocate Aurora app issues:

Force Stop the SafeCheck with Advocate Aurora App
1. On android, goto "Settings" » click SafeCheck with Advocate Aurora app. » click "Force Stop".

Update SafeCheck with Advocate Aurora to the latest version on PlayStore

Clear SafeCheck with Advocate Aurora App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SafeCheck with Advocate Aurora app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SafeCheck with Advocate Aurora.

Fix SafeCheck with Advocate Aurora unable to contact server/ SafeCheck with Advocate Aurora internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SafeCheck with Advocate Aurora » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SafeCheck with Advocate Aurora » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SafeCheck with Advocate Aurora on android.

Solve SafeCheck with Advocate Aurora black/white screens issue on Android:

Follow the SafeCheck with Advocate Aurora android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advocate Health Care, developers of SafeCheck with Advocate Aurora.

About this app

We promise Safe Care at all of our locations with additional measures to protect our patients and team members. With SafeCheck with Advocate Aurora Health, you can screen yourself for symptoms from home or wherever you are and determine if it’s safe for you to enter an Advocate Aurora facility.