Contact Grill City Support
Company Name: Express Delivery Group Inc.
About: Grill City is famous for its authentic Filipino-Style pork and chicken barbeque.
With 28 store locations in the US and Canada, Grill City serves authentic
Filipino grilled favorites and classic Pinoy viands like adobo, kare-kare, and
sinigang.
Grill City Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Express Delivery Group Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Grill City Website
Privacy Policy: https://grillcity.com/privacy-policy
Developer: Seafood City Supermarket
Can I trust Grill City app?
Protect your data and wallet. We investigate the developer's website (Grillcity.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
No delivery??
by Mrspalisoc
Ordered from the app and requested for delivery but when I called Grill City to confirm they said they don’t do deliveries. The app charged me for delivery PLUS tip for the driver and I ended up having to pick it up myself! Terrible and misleading services. Will not used this app ever again.
Does not work
by Greenclone
Takes your order, charges the card even if store is already closed with the pick up time chosen and no customer support.
Works but takes a lot of time and money
by Cedgi
Was really craving Grill City, and Lyft 13 miles away from the closest one. Decided to try the Grill City delivery app. At 8 AM the earliest time I could schedule for breakfast to be delivered was 10 to 10:30 AM. The app said that it would arrive during this time. At around 10 AM the app told me that the food would be delivered around 11 AM, and it was being fulfilled through DoorDash now. I didn’t get the food until 11:30 AM. The delivery fee was $16 , so I paid a total of around $43 for 2 breakfast hamonado and 2 kalamansi juices. When I called the numbers on the app around 9am, they kept transferring time to other numbers and I could not talk to a representative.
In summary, the app works. It just costs a lot of money and time. and it ends up being fulfilled through DoorDash anyway.
Have a Problem with Grill City? Report Issue
Why should I report an Issue with Grill City?
- Pulling issues faced by users like you is a good way to draw attention of Grill City to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grill City customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grill City.
