GuideSafe Reviews

***Update*** My husband tested positive 2 days ago and immediately reported it on GuideSafe . I still show “no exposure” and he has reported 2-3 times to be sure it went through.

I am SO thankful for the work done on GuideSafe. I feel completely safe using it, no names or emails or any information needed - it just uses a low blue tooth signal to know when in range of GuideSafe on another device - if which the owner happens to develop COVID-19 and clicks that anonymously on GuideSafe then I’ll get an alert if I’ve been in that range in the last 2 weeks. This is a much needed tool to help safely interact and do day to day things like errands and work. I hope a lot of people use GuideSafe to help prevent community spread of Covid as restrictions loosen.

Both my wife and me have this app installed on our iPhones. My wife was sick so we both went and got tested. My wife tested positive, I tested negative. I went into the this app app on my wife’s iPhone and reported her positive test. We were in my truck for the next 90 minutes, within a couple feet of each other.

Neither my app nor my iPhone have ever reported a possible exposure to me. I have been within feet of my wife multiple times for longer than 10 minutes and have never been notified. I have even set our phones next to each other for an hour and never received notification. GuideSafe does not work!

This is just another tool in the fight. If anyone has privacy concerns they need to read-up on Apple and Google’s mechanism for making this work anonymously. It’s very elegant and functions in a way which makes it nearly impossible identify or track users. Don’t just trust me, read what the privacy researchers and encryption engineers have to say about it.

I have had GuideSafe for a few months and last night was the first time I actually opened it up to look at it. It showed that I may have been around someone back in October that had COVID and I am not gonna dispute that because I was in Nashville so it’s possible. This morning at 4:50 it sent me a notification again, I was in the bed sleep and then just sent me one 2 hours ago and I am at home alone. So I have not been around anyone during those two times and yet getting notifications. I guess I am a threat to myself

I have this downloaded and am tracking my exposure, but you know with all the conservatives here, they’ll be afraid to adopt GuideSafe. I’m afraid, because of this, there will be exposure from people left undetected. This is a great and novel app and idea and I’m all for it. But it needs to be universally adopted in order to be most accurate.

Great idea but it’s useless our son has a positive confirmation & notified GuideSafe of a positive Covid-19 test. Our phones are telling us that we have had no exposures in the past 14 days & it clearly states it takes 14 days to notify you of possible exposure, which is useless, it needs to be on a day to day basis not every two weeks. Some may be in the hospital when they are notified two weeks later & have spread it to countless others! Waste of time!

Great privacy protections in place and complete anonymity for users. Just like masks, the more people who will use GuideSafe for the benefit of their community (not themselves), the better. Every little bit helps.

It’s not a magic bullet, but a good piece of the puzzle if people will use it. Help stop the spread.

GuideSafe doesn't work for any phone user with an operating system lower than 13.5 - most iPhone 6 users run on 12.4. While GuideSafe is promising and will help with contact tracing, not being compatible with older OS & phone systems leaves out a large swath of people & data points, which will also disproportionately affect vulnerable groups of people.

Went to UA, and I’m proud that Alabama was on top of getting GuideSafe created. This will be a vital tool for combatting COVID.

My wife and I both use GuideSafe. We both got COVID. I reported my test result but even after days my wife got no notification that she had been exposed.
Unfortunately GuideSafe does not do what it is supposed to.

GuideSafe now only opens to a blank white screen. My iPhone 11 and my wife’s iPhone 12 Pro both have the same result when opening.

GuideSafe does not work. I was with my friend for two hours the night before she tested positive for Covid and never got a notification of exposure. She reported her positive test to GuideSafe twice and still nothing.

Been trying to do my part and report my positive test. Have been waiting for over 2 hours now to get a code to allow me to finish it

What’s the point of having GuideSafe if it doesn’t work? I never get the code test to me so I can report my positive test result...

How much tax payer money funded this broken app???

Well I believe GuideSafe was designed with good intentions, the developers did not consider the knees of the blind or visually impaired users who rely on the voiceover screen reader. When I try to sign into the health check portion for my organization, the links will not activate even when I navigate to them using the voiceover screen reader. It is very difficult to get into the area where I can login my username and password for my organization and then fill out the health check assessment. Please have the developers fix these issues immediately, because this is a requirement for all staff and students at the university of south Alabama and other universities across the state. If you’re going to design an app and require everyone use it, you need to make sure that you have considered all of the needs of all users. This includes users who have disabilities or who are blind or visually impaired. Thank you.

This is the official Alabama Department of Public Health privacy-preserving Covid contact tracing app. Apple and Google teamed up to create a framework which preserves privacy, does not track your location, and yet can let you know if you may have been exposed.

At some point, Apple and Google will introduce this technology into the operating system, encouraging, but not requiring adoption.

This looks like a great implementation and is part of the way forward.