xPortal Status

Last Updated on 2026-05-13 by Elrond Network

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User reports:
No current problems

Lucian 2024-03-27

App crash and cannot login

Olof Rosenqvist 2023-01-29

I try to download the Maiar App to access my account but it is not available at the App Store

Ray Aucamp 2023-01-17

Can't find app to download on app store in South-Africa. I had the app and was a client

Larry P Lee 2022-06-11

Helping family use maiar but the app does not allow camera permissions to u lock on iPhone XR. Not sure what to do

Showing 1-4 of 4 reported issues:

Common xPortal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve xPortal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the xPortal App
1. On android, goto Settings » xPortal » click [Force Stop]

Clear xPortal App Cache and Data:
1. On android, goto Settings » Apps » xPortal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart xPortal.

On android, goto Settings » Apps or Manage Apps tab.
Click xPortal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto xPortal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch xPortal