Contact Arabica

Contact Arabica Support


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About: SEE THE WORLD THROUGH COFFEE % Arabica App has been specially brewed to reward
your loyalty. Order Ahead - Skip the queue and order your coffee ahead of
time - Customize your cup of coffee - Choose between store pick up or car
service.


 
  2026-01-12

Arabica Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Arabica Website

Privacy Policy: https://www.nejoud.com/arabicacoffee/app-privacy-policy/

Developer: NEJOUD RESTAURANT MANAGEMENT COMPANY W.L.L







3 Most reported problems 😔💔

4.9 out of 5

Can’t create an account

2025-04-01

by Fix Your Backend

Fix the backend! Can’t create an account using any type of number from the US

Absolutely awful signup login experience

2025-04-02

by Prohater 🫡

This is straight up the worst signup and login experience of any app ever. The email signup is straight broken and thinks it's a mobile phone signup. If you have a non Japanese phone number you're likely sofl.

When you make a new account they don't log you in. Awful app experience.

Useless

2025-04-03

by Mjalbanna

Why should I put money in the wallet to count my purchase???!!!! It’s a stupid idea. Give me the option to pay from my card or if I want to recharge the wallet. Just like other coffee shops applications




Have a Problem with Arabica? Report Issue




Why should I report an Issue with Arabica?

  1. Pulling issues faced by users like you is a good way to draw attention of Arabica to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Arabica customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Arabica.


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