BUTARES app not working? crashes or has problems?

BUTARES Status

Last Updated on 2022-08-28 by eSign SA

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Common BUTARES Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BUTARES app on iOS and Android devices. Solve all BUTARES app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BUTARES iPhone Issues and Solutions

BUTARES iOS app crashes, not working, errors
BUTARES iOS app network issues
BUTARES on iOS has black/white screen

BUTARES Android App Issues and Solutions

BUTARES has errors/crashing/not working
BUTARES server network connectivity issues
BUTARES has black screen

BUTARES iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BUTARES app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BUTARES app crashes or not working on Iphone (iOS):

Close and restart the BUTARES app on iPhone
Update BUTARES app to the Latest Version for iOS
Uninstall and reinstall BUTARES iPhone app
Update your iPhone to the latest iOS version

Fix BUTARES on iPhone unable to connect to server/internet connection issues::

To resolve BUTARES network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BUTARES black/white screen (blank screen) on iPhone:

Follow the BUTARES iOS app troubleshooting guide Here →

BUTARES Android App Issues and Solutions

Fix BUTARES not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BUTARES app issues:

Force Stop the BUTARES App
1. On android, goto "Settings" » click BUTARES app. » click "Force Stop".

Update BUTARES to the latest version on PlayStore

Clear BUTARES App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BUTARES app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BUTARES.

Fix BUTARES unable to contact server/ BUTARES internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BUTARES » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BUTARES » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BUTARES on android.

Solve BUTARES black/white screens issue on Android:

Follow the BUTARES android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eSign SA, developers of BUTARES.