Contact Hook and Smash Support
Company Name: Kwalee Ltd
About: Hook and Smash is a fun and addictive game which will have you destroying cities
all across the world!
Fire your hook towards the monument in the middle and
tear down the buildings to earn big money.
Upgrade your hook to be able to
reach further and try and get to the monument in the center of the map and find
gold buildings and landmarks to earn extra cash.
Hook and Smash Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Hook and Smash. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hook and Smash. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kwalee Ltd
Privacy & Terms:
http://privacy.servers.kwalee.com/privacy/HookandSmashEULA.html
Read 3 Customer Service Reviews 😭😔💔
Bs “no connection”
by ElivMoe
This game literally requires no WiFi to run but you’re not allowed to play with your WiFi off because they’ve gotta make that 5 cents off of you by literally spamming you with ads at the end of every play. It’s shady and literally the main reason mobile gaming as a whole is a joke when companies do stuff like this and put no effort into making a decent game but rather make a skeleton game that’s made just for you to pump ads into and take advantage of people.
As soon as you turn your internet connection off the game decides that suddenly you need WiFi to reset a map that doesn’t even reset, imagine getting this game to play on a flight and the second you start to play the game it says you need a connection and now you’re bored the entire flight, this company is a joke as this is a running thing in their atrocious games filled with pigeon English and half hearted “gameplay.”
Edit: EVEN WHEN YOU TURN OFF YOUR WIFI AFTER YOU FIRE THE HOOK THAT JUST MAKES THE GAME CRASH! Lol this company is such a money hungry and greedy entity they go out of their way to screw you over whenever there’s not money in it for them, congratulations on becoming a bigger joke than Voodoo.
Way too many ads
by Iamnotab0t
This might be the first review I have ever wrote for a game, with that being said this game is a lot of fun for the two hooks you send out before you get an ad. The fact that you get an ad every 30 seconds kills the game and makes the developers seem very greedy and the fact that there are so many good reviews is very suspicious because all of the reviews I read are either like mine with actual people explaining their hatred of the ads or an obvious bot review saying it’s the best game ever if there were no bot reviews this game would probably sit at 2-3 stars purely because of the ads. I understand they need to make money but I have never played a game that has as many ads as this one, maybe think about adding an option to pay to remove the ads.
Slower than my grandma.
by ~Chris B.~
I have a lot of complaints about this game. First, there’s an insane amount of ads that I hate because my game froze just from playing an ad. So I had to restart the app.
Second, the game itself. It’s so extremely laggy, and it’s 0 fun. Then the fun goes negative because, of course, a ridiculous amount of ads. Seriously, I’ve never had a mobile game lag that was so simple.
Third, I don’t understand the game itself. I didn’t understand the mechanic of “distance.” It’s limiting you in a way but I don’t understand it. Maybe that’s just me being stupid though.
To conclude, I’ve never played a game that I had so little interest in playing. Genuinely hate it.
Have a Problem with Hook and Smash? Report Issue
Why should I report an Issue with Hook and Smash?
- Pulling issues faced by users like you is a good way to draw attention of Hook and Smash to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hook and Smash customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hook and Smash.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
