Contact Cincy Library Support
Company Name: Public Library of Cincinnati & Hamilton County
About: Search the catalog of the Cincinnati and Hamilton County Public Library and
check out or renew any item including ebooks, eAudiobooks, movies, and digital
music. Find events.
Cincy Library Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Public Library of Cincinnati & Hamilton County
Verified email ✔✔
E-Mail: info@cincinnatilibrary.org
Website: 🌍 Visit Cincinnati & Hamilton County P Website
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Developer: Cincinnati and Hamilton County Public Library
3 Most reported problems 😔💔
Need to support multiple cards
by Knwd
I used the old app to manage my kids’ accounts as well as my own, and the new app (and the web page) make this really difficult. At least my web browser remembers all our library card numbers, but this app doesn’t do that, so I have to go dig up that information every time I want to switch between accounts. I wish this had the same functionality as the Libby app, where it simply asks you what card you want to use put things on hold.
I also wish it would maintain filter settings. Ex: I use Libby/Overdrive for eBooks, so I only want this app to display search results for physical copies, not digital. And with Libby, I can set a search filters for Juvenile books, and it will keep that filter setting until I change it.
Can’t link all my families’ cards
by Momof5&counting
I want the old app back. It was so easy to use. Need to be able to link all cards to one account. I don’t care that you can review books just want to use the app like the card catalog, put books on hold, and be able to renew books. PLEASE FIX THIS APP. I’m not the only person requesting that you be able to link accounts. Please listen to your customers!
Bad
by Thisniclnameistakens
The new developer of this app needs to find a new vocation. It used to work fine, why would anyone making these decisions put out an app that is clearly worse? I can’t comprehend a person approving this garbage over the last app. It’s astonishing. What a waste of the library’s money and our time. Delete this and bring back the old app back please
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