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by Escapist Girl

This is, by far, the worst patient portal I have ever used. The app on my iPhone stopped working months ago, in spite of being updated. Nothing comes up…just a blue screen. The online version isn’t much better. It frequently freezes, and does not complete the login process. If I’m lucky enough to actually get logged in, the entire layout is difficult to navigate. It simply is not user friendly, in the least. There is no simple navigation to retrieve results for procedures or x-rays. When attempting to retrieve documentation from physician appointments, I get a lengthy page of html computer language, but not a simple readable document. Unfortunately, this is the portal my healthcare facility has chosen to use, and so, I am forced to deal with it. I gave it 1 star, because I had to, but if given the option of 0 stars, that’s what I would have chosen.

by Lunarjane

I decided to download the app because it’s useless trying to get info from this online. Well it’s just as useless and I wouldn’t bother. The app kept repeating the login page after I’d already logged in. What page it loads immediately after login in is “We’re sorry but the page isn’t loading at this time” and then click to continue, which brings you right to login page. It’s a cycle and online does the exact same thing as the app. I’d recommend anyone who has health providers who utilize this company to change providers if you actually want to have access to your results. I’m so angry the Dimmit Regional Hosp switched their patient profile to this. It’s useless and I have no record of prior results anymore because this company can’t get it together to import from the old patient portal.

by Caring96796

This app has zero useful data. It's probably in violation of hhs regulations. Harks back to the doctor Welby days and is hopelessly out of date.

I'll bet their healthcare is way behind the times too. Any healthcare organization that thinks this is a good app, probably needs to get new leaches and send its staff back to nursing school because they are incompetent. This app should signal plaintiff attorneys that this organization is a pushover. For gosh sakes, if your a patient, go to a real hospital.

The IT department probably uses Commodore 64 computers, and my guess is the management has no clue just how backwards they are.

I gave it one star because they don't allow negative stars.