Puppy Town app not working? crashes or has problems?

Puppy Town Status

Last Updated on 2020-11-17 by Smillage

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Common Puppy Town Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Puppy Town app on iOS and Android devices. Solve all Puppy Town app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Puppy Town iPhone Issues and Solutions

Puppy Town iOS app crashes, not working, errors
Puppy Town iOS app network issues
Puppy Town on iOS has black/white screen

Puppy Town Android App Issues and Solutions

Puppy Town has errors/crashing/not working
Puppy Town server network connectivity issues
Puppy Town has black screen

Puppy Town iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Puppy Town app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Puppy Town app crashes or not working on Iphone (iOS):

Close and restart the Puppy Town app on iPhone
Update Puppy Town app to the Latest Version for iOS
Uninstall and reinstall Puppy Town iPhone app
Update your iPhone to the latest iOS version

Fix Puppy Town on iPhone unable to connect to server/internet connection issues::

To resolve Puppy Town network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Puppy Town black/white screen (blank screen) on iPhone:

Follow the Puppy Town iOS app troubleshooting guide Here →

Puppy Town Android App Issues and Solutions

Fix Puppy Town not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Puppy Town app issues:

Force Stop the Puppy Town App
1. On android, goto "Settings" » click Puppy Town app. » click "Force Stop".

Update Puppy Town to the latest version on PlayStore

Clear Puppy Town App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Puppy Town app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Puppy Town.

Fix Puppy Town unable to contact server/ Puppy Town internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Puppy Town » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Puppy Town » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Puppy Town on android.

Solve Puppy Town black/white screens issue on Android:

Follow the Puppy Town android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smillage, developers of Puppy Town.

About this app

Merge your puppies to earn money and build your puppy town. You can connect to merge and discover cuter ones. Here are all kinds of cute puppies. Ever wanted to own your puppy? Get Labrador Retriever, French Bulldog, German Shepherd, Golden Retriever, Beagle, Rottweiler, Yorkshire terrier, Border collie, Poodle, German shorthaired pointer, Boxer and lots more!