Contact SoCal511

Contact SoCal511 Support


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About: Southern California 511 (SoCal 511) is the source for traveler information
providing transit and traffic information. The SoCal 511 region consists of five
counties: Los Angeles, Orange, Riverside, San Bernardino, and Ventura.


 
  2026-04-10

SoCal511 Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SoCal511 Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Los Angeles County Service Authority for Freeway Emergencies



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SoCal511 Website

Privacy Policy: https://go511.com/Home/PrivacyPolicy

Developer: LA SAFE





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Protect your data and wallet. We investigate the developer's website (Go511.com), verify they're legit, and uncover hidden scams or complaints.




2 Most reported problems 😔💔

4.0 out of 5

IE 511 was way better

2025-03-22

by Jaecoman

This app is trash. It’s difficult to use and understand. The IE 511 app was far superior and much easier to use. This app, as it exists now, is barely useable and provides little information.

Needs a lot of work

2025-03-23

by Zachtopley

It’s not terrible, it largely does what it claims to do, thus far without any bugs or crashes. The app is too limited in its range of transit-related functions for transit riders to see it as a full-feature transit app. Likewise the app is too limited in its traffic-related functions for drivers to want to navigate with it. At a minimum this app should be able to do everything that the CalTrans QuickMap can do. Bureaucracies are notorious for developing low quality apps and websites… hopefully this app will be an exception to this trend!




Have a Problem with SoCal511? Report Issue




Why should I report an Issue with SoCal511?

  1. Pulling issues faced by users like you is a good way to draw attention of SoCal511 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SoCal511 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SoCal511.


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