Are you having issues? Select the issue you are having below and provide feedback to Tactacam REVEAL.
- Pictures are small and must be zoomed in to see the subject
- Quality is often too low to tell what you are looking at
- Cost associated with downloading HD photos through the app
- Poor app with no updates
- No select all deleted function
Screen is black on app. Tried to uninstall and reinstall. Login just spins.
Will not open pictures. States this is your reveal feed, but you do not have photos yet. When I have been having photos for 2 months.
my reveal tactacam will not check in on my android
App is not working after update to updated to iOS 17. Screen is totally black.
Update iPhone to iOS 17 now all I have is a black screen on app
Black screen after 17.0 update
can't get camera to turn on ,have new batteries in the old died before I could get them changed. Reveal X
can't get camera to turn on ,have new batteries in the old died before I could get them changed.
My tactacam has worked great for a year, going months on batteries. Now my batteries are only lasting about 4 days per change. I,m using energizers as always and have received only 19 pictures. What's wrong?
Have two cameras one is working fine the other want send pic to my phone new battery new SIM card why has it stopped? I have reset app on phone. Just purchased this camera in October so it’s new . Can I return and get a replacement camera. Please respond ASAP
I get notifications about a new pic but when I open app and pull down for it to download, it throws a box down that says network error unauthorized. The cameras have just been out in the field one week. Help please
Cannot access cameras when in app. Comes up network error unauthorized user. Been using the app with 2 gen 2 X Reveal cameras but today nothing
Network Error unauthorized
my app is frozen. It just says waiting.
I cannot access the site. It’s just blank. How do I resolve this issue?
I put in for video on a couple of pic it says success you have 6 of 50 you will get your video on the next check in but I have not gotten any videos for over 2 weeks that I ask for. Please advise
ciannot connect with camera. I Phone was trying to get to set up location services i didnt buy into it and it locked-up . this is frustrating or my batteries are low. What do I do?
Waste of money bought two got 400 and some pictures each and they won’t load my phone I’ve tried everything service and battery Sd cards
Batteries got down to 20% and it stopped sending pics/videos. A month later I went and replaced the batteries with new ones, The app on my iPhone will not refresh and it stills shows 20% on the batteries and the SD Red light will not go off or turn back green even after I deleted all 4001 photos and 200 + videos and re-formatted the SD Card.
I cannot get my subscription to connect to my phone. This is not good been trying for 3 days I need to return this garbage
After I connect my Tactacam 6.0, I try to control the camera through the app and the camera either freezes or the app crashes and connection is lost and so is all footage shot. I am using an IPhone 12 pro max and should have no problems. Is this an app problem, a tactacam problem, or what else?i would love to resolve this issue as i purchased the cam for hunting. If this does not work the camera is a $300 useless purchase. I need solutions and fast. Thanks for your time.
Lock the camera review X2.0 last September worked fine until I just had a disabled went to reenable last month won’t send pictures to my phone got a new iPhone matched Wi-Fi to my phone message comes back no Internet service Set camera and attack to cam cost me $29 for them to look at it thought they were going to fix it never fixed problem still won’t send pics and when you call phone number for tactacam all you get is put on hold never get to talk to anyone was on hold on day for two hours and still never talked to a person
Hello, I go to turn on the camera the light flashes a couple times and it shuts itself off. I put brand new batteries in the camera twice and it still doing the same thing. However, when I turn it to set up mode it shows full battery and it stays on. It is just when I go to switch it on it turns itself off. I saw another person had the exact same issue. Jason
Well, I was thinking about purchasing one but with all these problems and apparent lack of support..adios, not falling for another Chinese pos.
Why are we all having problems since this firmware update. Seems like your gonna lose a lot of business goofing off going back and forth with emails about did you check the batteries. Duhhhhhhhh. Come on tac cam make good on this
App keeps closing. My phone says the app has a bug, and to update when the developer fixes it... It's getting a bit ridiculous
Tactacam worked fine until I installed a new set of batteries. Now it will not pick up a signal in the same location it was in before. It does indicate full charge.
I go to turn on the camera the light flashes a couple times and it shuts itself off. I put brand new batteries in the camera twice and it still doing the same thing. However, when I turn it to set up mode it shows full battery and it stays on. It is just when I go to switch it on it turns itself off. On my app it shows 1% Battery life for that camera. Although the date is from 3 months ago on the app, almost like it has not connected to the app. Please help
Camera status shows unknown, hard to connect during setup, showed black screen several times before I finally got the phone to show in the app what the camera was seeing. Not impressed thus far
Camera has worked great for a month. July 5th 2022 the batteries were weak so I changed them with the Tactacam rechargeable battery and solar pack. Powers up 100%. Now it won't send pictures to my phone. I have done the wifi hookup and it recognizes my phone but no pictures sent. All it says is network issues or no signal. Seems to me it isn't worth $13 a month and to think, I bought a year's package. Come on Tactacam, fix the network with a update.
Complete guide to troubleshoot Tactacam REVEAL app on iOS and Android devices. Solve all Tactacam REVEAL app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tactacam LLC, developers of Tactacam REVEAL.
After activation and cellular connection, the REVEAL camera will deliver photos from your hunt location directly to your mobile device (you can view images from your favorite hunting spots). TACTACAM REVEAL (Verizon or AT&T) cellular camera includes a pre-activated SIM card that will connect to your mobile device using the REVEAL APP. Manage your REVEAL cameras and share your favorite photos from the comfort of your home by using the REVEAL APP. 1. 2. Power on and scan your REVEAL cameras QR code with your REVEAL APP to activate and connect the camera. 4. Select one of the affordable REVEAL data plans. 3. Place your REVEAL camera in your favorite location.