Contact Find My Support
Company Name: Apple
About: Find My
View the current location of your Apple devices, locate items you’ve
attached AirTag to, keep track of Find My network accessories, and share your
location with friends and family in a single, easy-to-use app.
Features
View
the location of your missing iPhone, iPad, Apple Watch, Mac, AirPods, devices in
your Family Sharing group, AirTag, or Find My network accessories on a map, and
get directions to their location.
Find My Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
53.85% Contact Match
Developer: Bayerische Staatsregierung
E-Mail: woistgoldi@wegesrand.atlassian.net
Website: 🌍 Visit Wo ist Goldi? Website
3 Most reported problems 😔💔
AirPod pros
by Iain Bady
I lost my right airpod pro. This app has been absolutely no help. I had just lost my case about 5 Months ago and had to pay to get another one. I have tried everything in the App to find my right airpod pro and no matter what I try I’ve got nothing, not a single hint of the last location where my right airpod pro was. For the first time when I really needed find my, the app had not done me any justice what so ever. The only thing I have got on repeat is where my airpod case with one airpod in it is. I have looked everywhere for the last month and tried everything but have got absolutely no help from find my on my right air pod pros last location or where it was before it died and went off line. It keeps telling me “your AirPods are with you and have been found” when both my air pod pros are most definitely not. This is Straight bull.
Malfunctioning
by Bythebay10
Over the past week I have been receiving dozens of notifications per day about items detected traveling with me including AirTags and AirPods Pro and even some “unknown items” from the find my app. The problem is these are all my devices. I know it because I haven’t left the house in a few days and yet the number of “items traveling with me” Kees multiplying. I’ve tried unpairing all of my AirTags and my AirPods Pro and resetting them up with my phone which stopped the alerts for a short bit but within hours they started coming back. It’s a shame apple is so closed-eared to user bug reports. Applecare call center would not open a radar ticket and didn’t know how to resolve, and of course there’s no way to send dev feedback through the findmy app unlock all other consumer apps made by anyone besides apple………
Apple Watch location is not accurate
by CheesyChuck
I have an Apple Watch that was stolen and the location on “find my” just updates to match wherever my phone is. The day after it was stolen, it did show where the actual location was (the thief’s whereabouts: they went to walmart, a health center, an auto shop, and then back to their apartment). I didn’t have time to go into the police station the report it that day. When I went in to report the item stolen the following day, I assume because the watch ran out of battery, it would just duplicate whatever location my phone had in very large time intervals. developers should definitely not have the behavior be like this. If it loses battery, it should just update the last known location, not guess that it would be where the owner’s iphone is…
Have a Problem with Find My? Report Issue
Why should I report an Issue with Find My?
- Pulling issues faced by users like you is a good way to draw attention of Find My to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Find My customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Find My.
