Are you having issues? Select the issue you are having below and provide feedback to Nationwide SmartRide.
- Does not recognize when user is a passenger in someone else's car
- Requires user to toggle the app every time they get in someone else's car
- Customer service not willing to provide a plug-in transponder
Trying to put on my wife's phone and says it's not compatible.
My wife's app detects movement in the house. How do we stop it?
My wife's app detects movement in the house. How do we stop it?
I have a new iphone 14 max pro... The app does not pick up my driving unless I open it up before the trip. I was told you do not have to open the app for it to track your driving. What is the problem.
smartride not working, I have tried to activate for two days. keep waiting for four number code, which never comes?
Complete guide to troubleshoot Nationwide SmartRide app on iOS and Android devices. Solve all Nationwide SmartRide app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nationwide Mutual Insurance, developers of Nationwide SmartRide.
As part of our ongoing efforts to reduce distracted driving, the SmartRide Mobile App also keeps track of how often you interact with your phone while your vehicle is in motion. If you're a Nationwide customer and you enrolled in the SmartRide Mobile Program (available in all states except AK, CA, HI, LA, NY and PR), you can continue your participation by downloading and registering the SmartRide Mobile App. SmartRide gives you personalized feedback to help you make even safer driving decisions. If you’re a driver committed to staying alert and following the rules of the road, we’re going to reward you for it. The safer you drive, the higher the discount you could get. Driving safely is no easy feat. Phone distractions don't affect your discount, but knowing your data can help you stay safe.