Nationwide SmartRide app not working? crashes or has problems?

Nationwide SmartRide Status


I have a problem with Nationwide SmartRide

Are you having issues? Select the issue you are having below and provide feedback to Nationwide SmartRide.




⚠️ Most reported problems ⚠️

Login
33.3%

Not working
29.6%

Something else
18.5%

Connection
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nationwide SmartRide Problems 😠👌🔥

- Does not recognize when user is a passenger in someone else's car

- Requires user to toggle the app every time they get in someone else's car

- Customer service not willing to provide a plug-in transponder

  5 Reported Issues: 😵🆘🛟🚨📢

Everett Smith
2023-07-24

Trying to put on my wife's phone and says it's not compatible.

Tom
2023-05-27

My wife's app detects movement in the house. How do we stop it?

Tom
2023-05-27

My wife's app detects movement in the house. How do we stop it?

ROBERT BRENT KING
2022-12-24

I have a new iphone 14 max pro... The app does not pick up my driving unless I open it up before the trip. I was told you do not have to open the app for it to track your driving. What is the problem.

TERRY GAEDE
2022-05-10

smartride not working, I have tried to activate for two days. keep waiting for four number code, which never comes?

Showing 1-5 of 5

Have a Problem with Nationwide SmartRide®? Report Issue




Common Nationwide SmartRide Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nationwide Mutual Insurance, developers of Nationwide SmartRide.




About this app

As part of our ongoing efforts to reduce distracted driving, the SmartRide Mobile App also keeps track of how often you interact with your phone while your vehicle is in motion.  If you're a Nationwide customer and you enrolled in the SmartRide Mobile Program (available in all states except AK, CA, HI, LA, NY and PR), you can continue your participation by downloading and registering the SmartRide Mobile App.  SmartRide gives you personalized feedback to help you make even safer driving decisions.  If you’re a driver committed to staying alert and following the rules of the road, we’re going to reward you for it.  The safer you drive, the higher the discount you could get.  Driving safely is no easy feat.  Phone distractions don't affect your discount, but knowing your data can help you stay safe.