Laundry Lens app not working? crashes or has problems?

Laundry Lens Status

Last Updated on 2024-09-29 by Alan Pegoli

I have a problem with Laundry Lens

Are you having issues? Select the issue you are having below and provide feedback to Laundry Lens.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Laundry Lens? Report Issue

Common Laundry Lens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Laundry Lens app on iOS and Android devices. Solve all Laundry Lens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Laundry Lens iPhone Issues and Solutions

Laundry Lens iOS app crashes, not working, errors
Laundry Lens iOS app network issues
Laundry Lens on iOS has black/white screen

Laundry Lens Android App Issues and Solutions

Laundry Lens has errors/crashing/not working
Laundry Lens server network connectivity issues
Laundry Lens has black screen

Laundry Lens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Laundry Lens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Laundry Lens app crashes or not working on Iphone (iOS):

Close and restart the Laundry Lens app on iPhone
Update Laundry Lens app to the Latest Version for iOS
Uninstall and reinstall Laundry Lens iPhone app
Update your iPhone to the latest iOS version

Fix Laundry Lens on iPhone unable to connect to server/internet connection issues::

To resolve Laundry Lens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Laundry Lens black/white screen (blank screen) on iPhone:

Follow the Laundry Lens iOS app troubleshooting guide Here →

Laundry Lens Android App Issues and Solutions

Fix Laundry Lens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Laundry Lens app issues:

Force Stop the Laundry Lens App
1. On android, goto "Settings" » click Laundry Lens app. » click "Force Stop".

Update Laundry Lens to the latest version on PlayStore

Clear Laundry Lens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Laundry Lens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Laundry Lens.

Fix Laundry Lens unable to contact server/ Laundry Lens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Laundry Lens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Laundry Lens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Laundry Lens on android.

Solve Laundry Lens black/white screens issue on Android:

Follow the Laundry Lens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alan Pegoli, developers of Laundry Lens.

About this app

By swiping up, you can also look up the laundry symbols manually and discover many others. Just point your camera at a care label and you will be presented to the proper instructions on how to take care of your clothes and garments. Laundry Lens is the perfect companion for doing the laundry. Laundry Lens includes a full list of symbols, from washing to ironing, and even professional ones, so you know exactly what type of care your laundry requires.