Contact Jot Support
Company Name: Jotform Inc
About: Jotform Health is a secure medical form builder that lets healthcare
organizations collect patient information, file uploads, e-signatures, fee
payments, and more. Build custom HIPAA-friendly medical forms in minutes,
complete with a Business Associate Agreement (BAA) to keep patient medical data
safe.
Jot Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jotform Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Jotform Health Website
Privacy Policy: https://www.jotform.com/privacy/
Developer: Jotform Inc
Privacy & Terms:
https://www.jotform.com/privacy/
Can I trust Jot app?
Protect your data and wallet. We investigate the developer's website (Jotform.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Major bugs
by JennOTgator
I have been using this app for over 2 years without any problems until recently. I am not able to share pdf of my forms via text and email. The customer service is email only and my issue is not being resolved. I have been able to share pdf after uninstalling and installing app multiple times a day. This is very frustrating! If this doesn’t resolve I will need to cancel my membership.
Terrible
by ZeekoReza
The regular jotform is ok. But the HIPAA version is a disaster. The PDFs get downloaded each time with different data. Some things on it are just not seen on the PDF.
You have login to the app and manually see the data each time. And if you want to save it well you cant because the PDF is incomplete.
We have hipaa compliant drives with BAAs. But cant even use them as the PDFs are incomplete. I regret paying for the whole year and as soon as I am done will leave.
Customer service is slow and to take care of an earlier issue I had with the functionality took 3 weeks and 20 emails. Who has time to go through this again. !!
They should tell you that app had all these restriction or bugs as compared to the regular one. Disaster.
Terrible for doctors
by Bassmaster J
They make it impossible to quit, so don’t sign up! How can I trust them to be ethical with patient data when they use deflection to keep billing you? Also, text is scraped from your consent forms, so columns and formatting lost, meaning garbled.
Have a Problem with Jotform Health - Medical Forms? Report Issue
Why should I report an Issue with Jotform Health - Medical Forms?
- Pulling issues faced by users like you is a good way to draw attention of Jotform Health - Medical Forms to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Jotform Health - Medical Forms customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jotform Health - Medical Forms.
