KEF Connect Reviews

Ever since I updated KEFConnect and firmware my speaker now turns off in the middle of playing the song. ☹️
I can barely my speaker now.

Update: After 2 years I am still struggling with the speakers. KEFConnect always says the speaker is offline. Once I forget the speakers and disconnect the speakers from power, app still shows the speaker is available to connect. How can a premium speaker brand be so irresponsible in fixing these basic issues ?

I bought KEF with high hopes from #crutchfield. Started getting issues from day 1. Sent for service two times with no luck. The Usb does not work and KEFConnect never detects it always have problem air playing. I can’t believe how can KEF afford to have such a product in the market.

iOS 17.1.1 on iPhone pro max. Crashes upon opening. Can’t update firmware or see any settings. Please fix KEFConnect . Would love to update my review but this is atrocious. Bought LS50 Wireless II’s and KC62 subwoofer that seem almost unusable currently.

Switched my phone to iphone 16 and kef connect doesn’t see the speakers anymore. Reset the speakers, they do configure ok as I can access them from my laptop but from
my iphone still won’t work.

The LS50wII have great sound, specially paired with a KC62.

KEFConnect is usable, but the setup and config could be a lot better.

Speakers work great for Tidal and AirPlay. HDMI is very unstable, will disconnect every 10 minutes, then have to reset. Also, if HDMI if control is enabled, speakers will turn on randomly.

Tech support is helping and I hope they fix this but selling wireless speakers without analog inputs assumes the kef app is stable. What is the point of hi fi audio if audio skips and drops while listening to songs? Bluetooth is more stable than using the native app but that is not why I purchased this (and switching inputs makes KEFConnect lose track of the speakers). KEFConnect needs an overhaul. Searching for songs is not fun either. The gui needs work.

Can’t update from 1.2 to 1.5 firmware. Tried resetting the speaker multiple times, even left them unplugged for hours and tried it. It’s a shame this company who can build a great sounding speaker can’t hire a mobile app developer and a firmware engineer that can produce a stable update.

Eq settings are quite limited. There needs to be more than two bands, and the controls need to go further up and down.

I’m sure it’s better than the old KEF app but it falls short when you’re used Bluesound

KEFConnect has such a difficult time trying to connect the speakers, it’s essentially an incredibly expensive brick until it succeeds.

The only way to reliably use my speakers is with airplay. KEFConnect either won’t find the speakers or when I try to play something, it just takes me back to the previous screen.

App works OK. Often says my speakers are disconnected when they are not. Please add the ability for KEFConnect to show on the Lock Screen so the track can be changed and paused without having to go back to KEFConnect .

Biggest bug it I can not update the firmware on the speakers. It just gets stuck in update mode for hours.

A regular hdmi port instead of eARC would have been great. Earc is a nightmare because of hdcp. I can get sound through about a second and then the hdmi light starts to flash. Tried to connect CD player over hdmi and couldn’t get it to work even when outputting in 2Ch pcm. EArc is only for useful for people that use their smart tv app to watch tv and not many people that buy these speakers watch tv like this.

Overall good, but...

Cannot report issues on KEFConnect , press Continue when press Support/Continue but nothing happens. So I guess I try and post the issue here:

My KEF W2 will not play sounds from my Samsung TV NU7100 HDMI ARC, all settings are correct (input pcm, output pcm, hdmi arc connection, anynet+ enabled, TV source selected, output HDMI Receiver, try plugging on and off, restart tv, speakers, etc... ). These were the settings for my Bose soundbar earlier which plays nicely.

Please fix this. Or maybe I have a bad speaker.

I have pretty solid wireless at my house, and KEFConnect has been pretty flawless in managing my LS50 II wireless speakers for quite some time now. I have been pleasantly surprised with how solid it has been compared to how buggy the original LS50 wireless app (I have a pair of those too ;)). I just tried upgrading my speakers to the latest firmware because I hadn’t used them in a while and it was painless.

I have easily been able to configure my speakers whenever I have needed to and regularly play from multiple sources without issues.

The only drawback is more of a Tidal issue in that Tidal does not let you use the physical volume controls when using Tidal Connect. As such, you have to open KEFConnect each time you want to make a change. Tidal still hasn’t fixed this after a few years.

I think I used wired connectivity for the first few firmware revisions but since then wireless has been problem free. 😌

Please fix

I am on an M1 16" and have it hooked up to a pair of KEF LS50 Wireless II, and it works perfectly. Other than an update today, it does as described.

Along with creating profiles for movies and music, I have precise control over my KC62's performance to get the perfect soundstage.

Just upgraded from the legacy LS50 to the wireless II and the need to download this version. And I am surprisingly amazed by the user interface of KEFConnect compared to the other KEF app.. unfortunately this only works with the Wireless II speakers and the previous owners of LS50 will still need to continue with the other two KEF control apps.

After hearing others having issues with their LS50W not working properly with Orbi wireless mesh, I was concerned that the LS50 Wireless II would have issues as well. I’m happy to report no issues with KEFConnect , the system working with Orbi, or firmware update issues. I think they’ve made a few positive updates to KEFConnect so it is pretty smooth.

I have been using KEFConnect on my phone without problems and decided to see if it works on an M1 Mac. It works fine for me. The other reviews indicating it does not work are a year old, so perhaps things have been fixed.

Once I logged in, all my settings from my phone were there and my LSX IIs were discovered.