PENN Play Reviews

PENN Play Reviews

Published by on 2024-11-11

🏷️ About: The mychoice app is a casino rewards app that allows users to earn and redeem points, receive exclusive offers and promotions, and stay up-to-date with news and events from all mychoice-associated brands. The app offers a range of features, including tracking of Tier Point status and rewards, simplified registration and login process, access to Real Time Rewards, directions to nearest mychoice location, and more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.7%

🙄💅🫥 Neutral
32.5%

😎👌🔥 Positive experience
24.7%

~ from Justuseapp.com NLP analysis of 44,911 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easily pull out the app and scan phone to pay for food

- No confusion about when free play offers are valid

- Connect to slots with phone

- Easy to use

- See all offers in one place

- Don't have to worry about keeping track of tickets



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

mychoice mywallet

2022-05-26

They have been pushing the mywallet feature a lot lately. I took the bait and add money. First time using it, was great. Convenient and makes things easier and don’t have to worry about keeping track of your tickets. Went to the casino today with hundreds still in my wallet from when I added money/last trip and of course PENNPlay was glitching and wouldn’t load my balance. Finally would load and then not transfer to the machine. Was like that for several hours. Finally got it to allow me to transfer to my bank account. Will stick to cash for a while longer. I don’t like them playing with my money even more.

Network issue

2022-06-27

PENNPlay does not show any of my points or free slot play this is ridiculous you want people to come there and PENNPlay does not work right I have missed out on two free slot plays and they started me over as my choice when I should have been advantage not happy at all

Frustrated

2022-07-28

I have downloaded PENNPlay several different time’s and I’m still unable to use it, all I get is something’s wrong pull down to refresh/ try again and when I do that still nothing.

Network Error Messages

2022-08-29

Every part of PENNPlay says that it has a network error and is unable to show me anything. I can refresh all day, nothing. Deleted PENNPlay and re-installed, same issues. App doesn’t appear to be working.

How Is There Anything But 1 Star Reviews?

2022-09-30

Getting validation error when trying to register.

How can there be anything but one star reviews if can’t get past registering?

Why even have PENNPlay available if it 100% doesn’t even work? Tired of companies dumping their trash in PENNPlay store.

What a Joke

2022-10-31

Trying to download and register. Filling in all the required info including MY account # and it says error and gives you a number to call. No one at that number. You have to leave a message. Don’t bother with PENNPlay. The casino can keep the money for downloading PENNPlay.

App won’t let you finish setting up

2022-12-02

You would think a company with this much revenue would have an app that would work. I have tried downloading PENNPlay several times and it lets you get to the last of creating a password and bombs out. If they would put as much effort into their app as they do trying to get you to spend money with them it would be good.

Not working

2023-01-02

I used to be able to get on here and check out my offers and promotions but for about a week now I haven’t been able to do that. It just keep saying network error. I messaged them on social media and on their contact us website and never heard back. I don’t get it they usually real good at emailing me back. Hope y’all fix it soon

Network Failure

2023-02-03

PENNPlay worked great until a week and a half ago. Now it doesn’t show any of my offers. I get an error message that says network failure, pull down to try again. Sent them an email and no help whatsoever.

Could be better

2023-03-07

Some features are nice but the ability to book rooms is awful. Signing in once should be enough to make a reservation without having to input all your information several times.

It also seems like many of the properties are on different reservation systems. While you can easily book a reservation at one property you get error messages trying to book another.

Myheroes

2023-04-05

Nothing wrong if the game is equal to all who play the game. Many vets
Say the kiosk the game is just something to draw in spending to get nothing.

Knowledgeable

2023-05-07

Nice to know if and when I get free money and free gifts. Sometime I go and pass right it right up and forget there was a gift day. Nice to know when and time the drawings are too!!! I always miss em but I put it entries in for
Em!

Easy to use

2023-06-07

PENNPlay is easy to use. Can check for offers quickly!

Huge improvement

2023-07-09

Makes trips to my casino WAY easier. I don’t have to go to the cage any more.

All the offers in one place!

2023-08-09

PENNPlay is so easy to use. I can see all my offers in one place for mychoice casinos. You can also use it for your comps at restaurants instead of digging your card out!

Great app

2023-09-10

It’s nice to be able to see the offers from your phone now.

Great app! Love my choice rewards

2023-10-12

Love that PENNPlay links with the live casino version and earns as you play! Easy to navigate. No bugs noted so far when I’ve utilized it! Start earning today! Awards free slot play too!

Finally a gaming app that caught up to the times

2023-11-12

I can’t believe I can connect to slots with my phone now. PENNPlay does it all. I don’t understand how there’s anything below 5 stars unless you don’t know how to use your phone

Great app

2023-12-14

Far superior to other cashless options. Love the games and incentive mycash

Great App!!🎰

2024-01-14

If you’re anything like me, I’m constantly having to fumble through my wallet to find the correct casino card to pay for my food comps.

Now I can just pull out PENNPlay and scan my phone to pay for my food.

Also no more confusion about when my free play offers are valid 🎰🎰🎰

Can’t use unless you log in

2024-12-18

Any reasonable hotel or casino company lets you book a room without signing in. I can’t even get restaurant info unless I sign in. What a waste....

Does not work

2024-12-18

What kind of casino company makes you sign in to even see anything about the casino or options onsite? What a joke...

Great, easy to use app

2024-12-18

Long time Mychoice member and PENNPlay has been a godsend. So easy to use.

Fay Chauvin
2023-02-01

Website is bad Can’t even change my address and no number to call



Is PENN Play Safe? 🤗🙏


Yes. PENN Play is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 44,911 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for PENN Play Is 36.6/100.


Is PENN Play Legit? 💯


Yes. PENN Play is legit, but not 100% legit to us. This conclusion was arrived at by running over 44,911 PENN Play User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PENN Play Is 84.8/100..


Is PENN Play not working? 🚨


PENN Play works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PENN Play? Post a Review




Features

- Track Tier Point status and rewards

- Sign up for mychoice membership from the app

- Simplified registration and login process

- mywallet upgrades for better betting

- Access to Real Time Rewards

- Directions to nearest mychoice location

- Exclusive offers and promotions

- Download Win/Loss Statements for tax years

- Reminders for expiring rewards

- QR code for contactless transactions

- Play cashless and cardless with mywallet at select mychoice destinations.

  Customer Service/Support
Developer:
Penn National