Coop Status

Last Updated on 2022-06-28 by Coop Sverige AB

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Common Coop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Coop app on iOS and Android devices. Solve all Coop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Coop iPhone Issues and Solutions

Coop iOS app crashes, not working, errors
Coop iOS app network issues
Coop on iOS has black/white screen

Coop Android App Issues and Solutions

Coop has errors/crashing/not working
Coop server network connectivity issues
Coop has black screen

Coop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Coop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Coop app crashes or not working on Iphone (iOS):

Close and restart the Coop app on iPhone
Update Coop app to the Latest Version for iOS
Uninstall and reinstall Coop iPhone app
Update your iPhone to the latest iOS version

Fix Coop on iPhone unable to connect to server/internet connection issues::

To resolve Coop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Coop black/white screen (blank screen) on iPhone:

Follow the Coop iOS app troubleshooting guide Here →

Coop Android App Issues and Solutions

Fix Coop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Coop app issues:

Force Stop the Coop App
1. On android, goto "Settings" » click Coop app. » click "Force Stop".

Update Coop to the latest version on PlayStore

Clear Coop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Coop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Coop.

Fix Coop unable to contact server/ Coop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Coop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Coop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Coop on android.

Solve Coop black/white screens issue on Android:

Follow the Coop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Coop Sverige AB, developers of Coop.

About this app

När du är redo betalar du snabbt och enkelt med Swish eller kort, utan att behöva gå till kassan. Scanna dina varor i butiken och få full koll på din varukorg. Du får ett smidigt digitalt kvitto och en utpasseringskod som du blippar för att komma ut genom kassagrindarna.