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I sort of enjoyed the game when I played the first couple of levels. After that I realized I was not so fond of the game. It’s clearly a game that requires someone not against in app purchases(I will delete a game before that point) they make the levels literally almost impossible to where you have to use the little bit of boost you do have. And every upgrade requires 4 or more gems and you only get gems either in the daily rewards or after you’ve opened the third prize box which you have to obviously beat levels in order to do so. The second hotel is pretty much what made me decide to delete that app because even from the first level it’s made for you to not meet the game level requirements at all....good thing I’d saved up on power ups from playing the previous hotel but I shouldn’t have to struggle so hard at the beginning of the game especially when I’m not given the chance to store up coins or power ups. This is literally like my second App Store review out of all the apps I’ve downloaded and used on my phone and it was worth the rant because clearly I’m not tripping and other people are feeling a bit cheated...I knew there was a reason I always skipped over downloading this game🙄 waste of my patience

Was a good game earlier. Was adequately difficult and deserved a 5 star rating actually because of its simple elegant game design. Now if it is impossible to pass levels second hotel onwards even with using power ups. All the initial guests now seem to be wanting to get photos after going through reception which means that there is no way any early guests can leave fast and allow you to clean out rooms. Secondly only the early guests seem to be ordering anything at all and boy are they ordering thick and fast and simultaneously. There is no way to complete this without leveling up your barbecue and juice machines and rooms and using power ups as well. The last 4-5 guests just come and go which means there is no way to make up likes or money etc. if that is your goal for the level (stars are maybe easier for later guests but again no chance to meet level goal given you didn’t get stars from earlier guests. colored matched room goals for guests is also impossible given early guests do not seem to leave early at all and just keep ordering and blocking rooms). I mean if you cannot make it through levels even with using power ups what are you supposed to do. Uninstalled.

I have invested a lot of money in this game. It is constantly ‘glitching’. The main character - Oliver- doesn’t pick things up or doesn’t do the task you selected- and I kept using all the extra options to get through the levels. But now I am in the Arabian Nights hotel and Oliver is not filling the candy/pop machine. He gets the supplies- but won’t go to the machine to add them. This is at several places within the game. I tried to have him add them at the beginning of the level- nope- that didn’t work. I then waited until someone actually wants something from the machine- nope- that doesn’t work. All the ‘guests’ line up for something from the machine, and to actually complete the level, I kept paying 10 diamonds every time a customer wanted something, got angry, and didn’t get it. I then paid the diamonds to continue because the game would stop for every dissatisfied customer. I have tried playing this level for several days- not using any more diamonds. Always ends for unhappy customers. I’ve finally decided that I’m done. What’s that definition of insanity again- doing the same thing over and over and hoping for a different result? Yeah....no.