Contact POIZON - Sneakers & Apparel

Contact POIZON Support


Company Name:

About: POIZON is a leading online fashion marketplace for authentic sneakers, apparel,
bags, watches and accessories from designer labels and luxury brands. From
vintage sneakers to dope accessories, POIZON offers diverse and trendy fashion
choices to fashion-forward young consumers across the globe.



POIZON Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of POIZON (HONGKONG) Limited



Verified email  

Contact e-Mail: operation@poizon.com


Verified email ✔✔

E-Mail: customer@poizon.com

Website: 🌍 Visit POIZON Website

Privacy Policy: https://hk.poizon.com/en/privacy

Developer: POIZON (HONGKONG)Limited




Privacy & Terms:

https://us.poizon.com/






3 Most reported problems 😔💔

4.8 out of 5

STAY AWAY!!!!

2024-08-26

by 

This app is trash. They take advantage of sellers double charge you on shipping cost. Don’t use this place. Use any other platforms like StockX or goat or any of those kinds because poison is the worst experience I’ve had in any of the sneaker platforms horrible customer service

Sold a pair and it was stolen from me by poizon

2024-06-25

by Themadgamer157

I sold a pair on Poizon which for some reason has two different SKU’s available? (It’s the same shoe) the Lebron NXXT metallic white’s. So they failed my product with no reason given originally and then sent it to their warehouse for the return address, saying I chose that option myself, when I was never given an option in the first place. They also expect me to pay for shipping back to me after they’ve already charged me a failure fee (it’s the correct product and same sku is on StockX) don’t sell or buy here its a scam.

Sellers in US don’t use this app

2023-04-29

by Wanzghan

Their US warehouse is not available since March 10th. I have to send it to Hong Kong warehouse. The shipping cost is too high. Customer service only suggests me to send out. So I sold a pair of shoes for $200 and need to pay $250 for shipping. What a good idea!?


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a POIZON - Sneakers & Apparel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using POIZON - Sneakers & Apparel.


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