YEEDI app not working? crashes or has problems?

YEEDI Status

Last Updated on 2024-07-01 by Shenzhen Reecoo Fashion Electronic Co.,Ltd,

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267 User reports:
App has problems

User reports 267

⚠️ Most reported problems ⚠️

Connection

33.2%

Not working

30.6%

24.3%

Crashes

4.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of YEEDI Problems 😠👌🔥

- App does not have the features shown in the manual

- Requires several mapping sessions before features become available

- Customer service does not provide helpful information

- App no longer connects after update

31 Reported Issues: 😵🆘🛟🚨📢

Nancy P Bray

2022-02-25

My yeedi is trapped (side brush is tangled) and I can't find it. Is there a way to use the app to find it? It's the version with the self emptying tower.

Showing 31-31 of 31

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Common YEEDI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot YEEDI app on iOS and Android devices. Solve all YEEDI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

YEEDI iPhone Issues and Solutions

YEEDI iOS app crashes, not working, errors
YEEDI iOS app network issues
YEEDI on iOS has black/white screen

YEEDI Android App Issues and Solutions

YEEDI has errors/crashing/not working
YEEDI server network connectivity issues
YEEDI has black screen

YEEDI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever YEEDI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix YEEDI app crashes or not working on Iphone (iOS):

Close and restart the YEEDI app on iPhone
Update YEEDI app to the Latest Version for iOS
Uninstall and reinstall YEEDI iPhone app
Update your iPhone to the latest iOS version

Fix YEEDI on iPhone unable to connect to server/internet connection issues::

To resolve YEEDI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix YEEDI black/white screen (blank screen) on iPhone:

Follow the YEEDI iOS app troubleshooting guide Here →

YEEDI Android App Issues and Solutions

Fix YEEDI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent YEEDI app issues:

Force Stop the YEEDI App
1. On android, goto "Settings" » click YEEDI app. » click "Force Stop".

Update YEEDI to the latest version on PlayStore

Clear YEEDI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "YEEDI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch YEEDI.

Fix YEEDI unable to contact server/ YEEDI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click YEEDI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got YEEDI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch YEEDI on android.

Solve YEEDI black/white screens issue on Android:

Follow the YEEDI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Reecoo Fashion Electronic Co.,Ltd,, developers of YEEDI.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit yeedi Website

Privacy Policy: https://gl-cn-wap.yeedi.cn/content/agreement?id=20200429151332_1364f9175e29522783200e1e09ce03ec&language=DEFAULT

Developer: YEEDI TECHNOLOGY LIMITED

About this app

It supports the specified robot products in the this app cleaning robot family. The this app App is a mobile App designed for this app robot products. You may control the robot via YEEDI and view more data that cannot be displayed on the traditional remote control.