Contact HKeMeter Support
Company Name: Transport Department, HKSAR Government
About: HKeMeter is a new mobile application introduced by the Transport Department. It
provides real-time occupancy information of metered parking spaces so as to
facilitate motorists in finding vacant on-street parking spaces.
HKeMeter Customer Service ๐ข
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: ๐ Visit HKeMeter Website
Privacy Policy: https://www.td.gov.hk/en/privacy_policy/index.html
Developer: Transport Department, the Government of HKSAR
3 Most reported problems ๐๐
Extra charges
by Csalil
The app is nice but often does not connect to the meter even though the payment is made on the credit card. I was charged multiple times even though I would get an error message that the app could mot connect to the meter.
HKmeter
by Graitt
Rarely works, but takes your money. Needs major improvements.
Canโt extend if expired
by Petesmail
Defeats the point!!
๏ปฟ
Have a Problem with HKeMeter? Report Issue
Why should I report an Issue with HKeMeter?
- Pulling issues faced by users like you is a good way to draw attention of HKeMeter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HKeMeter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HKeMeter.
