Contact Keiki Learning games Support

Response to Kiki I canceled the subscription that was the first thing I did prior to my 7 day free trial after I canceled you kept charging me so telling me to do something I did is redundant I said I canceled it charged me after that over 15 times in one day I had 15 charges of $7.99 in ONE DAY FOR SANE APP I CANCELED IT THREW MY PHONE I DIDNT JUST DELET MY APP ITS 2021 I’m not brand new I know how to delete apps versus cancel. I had over 30 charges in a two month period I have my bank records to show. I had to do a charge back for $240 when your app charges daily there’s a problem. please contact me you keep charging my account. I have over 15 charges I had to cancel my credit card then you start taking it from my Apple Pay. You charged me 3 times $7.99 in one day. Your app didn’t even work I canceled the trial the next day and 2 months later still getting charged. When you try and contact this company it directs you to the app. I’ve gotten nowhere and just when I thought it was over $7.99 more out of my Apple Pay. STOP TAKING MY MONEY!!!!! Calling state’s attorneys office next. This is how serious this has become. It’s fraudulent at this point. Please contact me as I have tried to contact your company for help for months.

It really bums me out that these learning apps that are supposed to be designed to assist your children in the learning process and bridge the gap from home and school learning but all they seem to care about is money. You can’t even try out the games before you pay for something that is virtually ineffective. I’ve paid for the yearly subscription for our daughter and its just pointless she still doesn’t have access. I get a Wi-Fi symbol with a sad face and no explaination of what that means. I checked the Wi-Fi in our house and its connected and our devices are working fine so I’m not sure what’s the issue. Im just really disappointed.

I purchased an unlimited subscription through my cell phone and I can’t log in or use any of the games in my daughter’s iPad I normally purchased games for my children so they can use it through my family sharing and this app says it’s family sharing compatible and it doesn’t work I can’t even create a login or and it won’t work with my email restarted everything several times logged in and out of my phone and still doesn’t work..I WANT MY REFUND ASAP JUST LIKE YOU WHERE ABLE TO TAKE IT RIGHT OUT🤬