BYJU S Learning Disney Reviews

My BYJU’S w/ Disney app has stopped loading, and as others are reporting here recently, there’s absolutely no support to be found. I have tried messaging via BYJU’S website and it seemed to continually error out, the customer support button on OSMO website is no longer functioning. I’ve replied to previous email support threads hoping to reach someone, no response. I’ve messaged BYJU’S & OSMO on Facebook, nothing, only the automated responses. I’ve updated BYJUSLearningDisney (somehow there was a recent update, very strange) and it did not solve the issue, it gets stuck on the opening (purple) screen. I tried uninstalling and reinstalling BYJUSLearningDisney , upon doing this it asked me to sign back in, once I entered my email associated with my account a wheel started spinning and never stopped, I’ve tried it multiple times.
I have spent about $200 on this curriculum, two different grades, one I’ve not even used yet and the other we are only a quarter of the way through. This is incredibly maddening.
I’ve had to report OSMO (Tangible Play) to the BBB before and they do not respond, they have an F rating with BBB. I do not expect to ever see my money back on this product. Do yourself a favor - DO NOT PURCHASE BYJU’S / OSMO PRODUCTS!

Things worked fine when we first got this for my son, but it has been completely unusable the last several times we’ve tried to use it. Trying to load “Workbooks” just hangs on a loading screen forever. Trying to explain this to an upset 4yo who just wants to learn has caused me completely hate this product. It is unbelievably overpriced for this garbage quality. There’s not even an error message, I’m left completely unable to do anything.

I wish I could get my money back. You’ve got one job - make the workbooks that I paid $100 for work, and stop trying to upsell me a monthly subscription on top of a broken app.

I have tried opening BYJUSLearningDisney and logging in from multiple devices and BYJUSLearningDisney does not log in it gets stuck on the login screen once you type in your email address it just spins and does not stop. I have reached out to the Osmo support team with no response, reply or correspondence. The phone number provided is not in service and any means of support is nonexistent. Hundreds of dollars has been wasted on a product I cannot use. Absolute waste of money and time looking for support.

I have been trying to download BYJUSLearningDisney for sometime. It seems I have great internet and app doesn’t want to download. Another discouraging factor is the high price when one has two kids in the same grade and having to purchase 2 identical sets. I think the old fashion copy and give sheets is by far the way to go for this single mom. I thought it sounded fun for kids but unless you have money to burn I wouldn’t waste my time. App seems to have glitches cost too high for most people and really not that impressed w Osmo customer service either.

I have tried to connect Magic Workbook and Osmo to my son’s IPad 9th generation. BYJUSLearningDisney doesn’t show the magic workbook icon. The ipad software is updated. I’ve uninstalled BYJUSLearningDisney , restarted the iPad, signed out and etc. There isn’t a direct customer service number or a troubleshoot guide. I need help! I spent a lot of money for this and for it
not to work as it claim to do. I’m extremely frustrated with how I have no reference or a person to assist in this. I don’t recommend this product for the simple fact of the lack of tech support.

My son received his first kit and wool books for Christmas this year. Everything worked perfectly the first few times he used BYJUSLearningDisney . But then the other day when I went to open BYJUSLearningDisney , it wouldn’t load. Shows a purple screen then rather then go to the main menu, the screen goes black. I did nothing different, no settings were changed, it was the same workbooks. I’ve tried uninstalling and reinstalling but nothing works…. The whole point of these workbooks is to have iPad interaction. I could have spend $5 on a Target workbook if I just wanted a workbook.

We had purchased K-2 grade workbooks - a huge investment! During K BYJUSLearningDisney was occasionally glitch but worked. Now BYJUSLearningDisney freezes. I tried everything from deleting and reinstalling BYJUSLearningDisney , updating my iPad OS, trying three different iPads and a Fire. Tried emailing service and the email bounces back as undeliverable. I tried submitting a comment online and get a notice that there is an error and won’t go through. It’s been months and no help. We still have 1-2 y subscription paid for that we can’t use. Do not buy!!!

I have followed all directions. My ipad is compatible with the Byju’s learning kit… I have followed the instructions and set up a profile on the Byju’s learning app .. my problem is I can’t get the magic work books part to work… inside the magic work books they say to open the Byju’s learning app featuring Disney and tap the magic workbooks icon to begin … the problem is there isn’t a icon that says “ magic workbooks “ anywhere on BYJUSLearningDisney … I’ve picked through BYJUSLearningDisney for hours .. I have watched videos step by step to try and figure out how to use the books… nothing is explaining or working for me .. I really need help. I have contacted the help center and no one has responded.. I don’t understand what is going on.

Have tried multiple times to sign in and allow my son to play his books and things he got in the learning kit but the sign in or log in page refuses to load at all, it just spins and spins and then says something went wrong to try later, I’ve tried for many days and many times. If BYJUSLearningDisney is still working then why can’t we log in or get it to work, so the whole $50 learning Disney kit we got for Christmas is useless? These should be pulled from the shelves then or BYJU’S should either just close everything down or get busy fixing this issue if they are to continue to have customers. Either way at this point it’s nothing but a rip off and I was left with a very upset 5yr old

After a few months of my app freezing on startup and me having to close and reopen a couple times before it would work, BYJUSLearningDisney has finally decided it won’t load past the startup screen at all. I have deleted, restarted my device, and redownloaded BYJUSLearningDisney per the instructions on BYJUs website, but it still won’t load. I have tried contacting support through their website (which ironically also doesn’t load when you click Send). I have tried every email address they have listed on their website, and they keep getting sent back to me for invalid email addresses. I am so disappointed and frustrated that I spent as much as I did on this system only for it not to work.

Osmo/BYJUS needs to send out a public message ASAP! This program is way too expensive to not be functioning and not to be able to reach customer service. Calls to the Osmo phone number are not going through as it states the phone number is down. Emails to both sides are not being responded to. There is currently no public message that I have been able to find online to tell us customers what is happening. The program is not loading at all. You cannot access the program to use it. This is even with doing the troubleshooting steps of ensuring BYJUSLearningDisney is updated, device updated, uninstalling, reinstalling app, Etc. there is literally nothing resolving the issue.

This whole BYJU Disney app and set up is useless if your iPad is newer than an iPad 10… which is crazy! But even with an older iPad, it still will not load. No customer support and very poor directions for installing and creating an account. It only has a repeating circle that spins and spins! Don’t get your children excited about this product. Mine were devastated on Christmas because these workbooks didn’t work! Stick on to OSMO… BYJU’s just don’t work! So disappointed and returning!

We wanted to love this and we did until getting into the non Disney areas of BYJUSLearningDisney .. the songs and characters are just like you hear in coco melon which is just a hard pass for our family. We tried the K and 1st grade levels.. not worth the money to have to cringe through all that. This is such a great concept I hope they continue forward with the concept but drop the coco melon vibe… if they do we would purchase again.

App freezes after completing the coloring portions in the workbooks. I have to close BYJUSLearningDisney and restart the program which nullifies the convenience of Jane. I’ve tried deleting and reinstalling BYJUSLearningDisney , I’ve tried using a different device (purchased both the kindle fire and the iPad docks and used different devices from each brand). So now we just complete our workbooks without BYJUSLearningDisney … which is disappointing and over priced to have to resort to.

My daughter loves BYJUSLearningDisney and workbooks, and they’re a great addition to our curriculum BUT the parent dashboard/progress report no longer works and the only way to access it is through BYJUSLearningDisney . Which also can only be on the child’s device. It would be great to have a separate parent app or be able to access the child’s progress report online.

My child absolutely loves BYJUSLearningDisney, it teaches her so much and she likes to tell everyone what she’s learned. She is also ahead of her class by learning multiplication and division. BUT! One problem, she is using an Apple iPad and the videos are super blurry on BYJUSLearningDisney and we can barely see anything that’s going on. I don’t know how to fix this, please help,

My kid loves learning to read using this interactive app. I rated 4 stars because I cannot slow down the language. When the words/sounds are being read/repeated, some things are missed because the guide is soaking too fast.

I got it to work! After fiddling for hours I kept with the same error message that it never asked for my iPads camera to turn on, therefore never working with the workbooks! The problem was the workbooks were grad K, and I had my daughter registered on BYJUSLearningDisney as Pre-K. Once I fixed that, it worked perfectly!

We spent two hours now playing with different pages and it’s just incredible. Expensive but all in all, worth every penny!

We Used BYJUSLearningDisney along with the osmo and worksheets to help my 7 year old with phonics he gives me a hard time working out of regular work books but he absolutely loved BYJUSLearningDisney. My twin 4 year olds got so excited watching him they ended up using it as well! Love how you can add children and customize to there age and grade.

We used the BYJU’S magic workbooks and had great success. My son just finished kindergarten and he enjoyed the worksheets with the osmo device. Having the Disney theme education materials was a huge hit. My son loved the instant feedback on his progress. He loved being ‘right’ and getting everything correct. It was age and grade appropriate and we loved it