SiciliaSiCura app not working? crashes or has problems?

SiciliaSiCura Status

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Further to the “Order no. 24 of June 6, 2020” issued by the President of the
Sicilian Region, when you are planning a trip to Sicily or booking services
related to your trip (flight, train, ferry, ship), you are required to register
on SiciliaSicura.


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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IES Solutions Srl, developers of SiciliaSiCura.


39.29% Contact Match

Developer: minube

E-Mail: [email protected]

Website: Visit SiciliaSiCura Website

64% Contact Match

Developer: SICILIA INFO

E-Mail: [email protected]

Website: Visit SICILIA INFO Website



About this app

Further to the “Order no. 24 of June 6, 2020” issued by the President of the Sicilian Region, when you are planning a trip to Sicily or booking services related to your trip (flight, train, ferry, ship), you are required to register on this app. com, by either starting the registration procedure on the portal or tapping on the "Register" button of SiciliaSiCura this app.  Please keep in mind that the recorded data of each single user will be stored for no longer than 16 days from the departure date (check-out) from Sicily and consequently permanently removed from the system.  This will allow the Regional Health Service (RHS) to know all visitors’ health conditions upon arrival in Sicily.  To help you to get support, it is possible to voluntarily choose to be geolocated: in this way the RHS will be able to identify the closest Health Structure. this app will provide you with instructions about what to do.  After logging in with your credentials, you will be able to send a first message about your health conditions on arrival.  In this way, your data will be permanently removed, and you will no longer be able to send updates on your health conditions.  On the day of arrival in Sicily, a second e-mail will be sent to you with detailed instructions for using this app.  In any case, data of a user who has not been active for more than 30 days will be automatically removed from the system.  If one of the symptoms related to Covid-19 occurs, it must be reported to the RHS by using SiciliaSiCura this app.  At the end of your stay in Sicily, you will be able to "check-out" and unsubscribe directly from this app.  It is always possible at any time to unsubscribe from the service by accessing the “Settings → Cancel me” functionality on SiciliaSiCura .  You will receive a courtesy notice daily, reminding you what to do in case you experience symptoms related to Covid-19.  By clicking on the received link, you will be able to reach the page for creating your personal password.  After registering, a welcome message will be sent to your email along with instructions for completing the registration.  As soon as you enter Sicily, you will have to check-in by confirming your presence in Sicily.  Please note that this app IS NOT AN EMERGENCY SERVICE: for any medical emergency you must always dial the emergency number 112. 



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