Flex app not working? crashes or has problems?

Flex Status

Last Updated on 2021-04-17 by ULTRAHUMAN HEALTHCARE PRIVATE LIMITED

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Common Flex Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Flex app on iOS and Android devices. Solve all Flex app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Flex iPhone Issues and Solutions

Flex iOS app crashes, not working, errors
Flex iOS app network issues
Flex on iOS has black/white screen

Flex Android App Issues and Solutions

Flex has errors/crashing/not working
Flex server network connectivity issues
Flex has black screen

Flex iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Flex app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Flex app crashes or not working on Iphone (iOS):

Close and restart the Flex app on iPhone
Update Flex app to the Latest Version for iOS
Uninstall and reinstall Flex iPhone app
Update your iPhone to the latest iOS version

Fix Flex on iPhone unable to connect to server/internet connection issues::

To resolve Flex network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Flex black/white screen (blank screen) on iPhone:

Follow the Flex iOS app troubleshooting guide Here →

Flex Android App Issues and Solutions

Fix Flex not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Flex app issues:

Force Stop the Flex App
1. On android, goto "Settings" » click Flex app. » click "Force Stop".

Update Flex to the latest version on PlayStore

Clear Flex App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Flex app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Flex.

Fix Flex unable to contact server/ Flex internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Flex » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Flex » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Flex on android.

Solve Flex black/white screens issue on Android:

Follow the Flex android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ULTRAHUMAN HEALTHCARE PRIVATE LIMITED, developers of Flex.

About this app

Now you can workout one on one with your favorite celebrities, athletes and stars from across the world, right at your home. * Workout virtually with up to 6 friends via video call from anywhere, anytime on this app! * this app uses intelligent AI-based algorithms to score your performance based on the form and intensity of the workouts. * Choose from specifically designed HIIT workouts and home workouts. * Schedule live events and share it with your friends and followers to join you. this app is completely free and is a revolutionary way to stay fit, gamifying home workouts through fun exercises with friends and family. this app has predefined HIIT workouts for all levels of fitness, from beginner to advanced. All you have to do is download Flex , choose a workout, and ask your friends to join in and challenge them to beat your score. Capture fun moments from workouts and share them directly on your social feed. No equipment, no elaborate login flows, just great fun and good company. * Introducing our all-new this app Live stream. Fun & Fitness is just a click away! Try it for yourself.