Top Derm Status

Last Updated on 2025-08-21 by Level Ex, Inc.

I have a problem with Top Derm

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User reports:
No current problems

- App frequently refuses to recognize internet connection unless uninstalled and reinstalled

- Facts are correct if simplistic or ridiculously hard

- Some suspicions about what will be done with the data it collects

- Not clear why a dermatologist would want to train a bot for free after working all day

Common Top Derm Problems & Solutions. Troubleshooting Guide

Table of Contents:

Force Stop the Top Derm App
1. On android, goto Settings » Top Derm » click [Force Stop]

Clear Top Derm App Cache and Data:
1. On android, goto Settings » Apps » Top Derm » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Top Derm.

On android, goto Settings » Apps or Manage Apps tab.
Click Top Derm » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Top Derm » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Top Derm