MorChana app not working? crashes or has problems?

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Summary of MorChana Problems 😠👌🔥

- This app is confusing, the upload of results is done via URL send via notification, not in the app itself.

- There is no functionality in the app to facilitate the upload of test results.

- The top reviewer said to upload through your profile picture, but that is quite obviously incorrect for anyone who tried it.

- Despite what your SHA+ hotel staff might tell you, this app is not required for traveling in Thailand, just print out your thaipass and tell them you don’t want this garbage app on your phone.

  8 Reported Issues: 😵🆘🛟🚨📢

Jeremy Dincan
2022-06-04

App works after download. But when opened any time later it crashes almost immediately

Alan Weisleser
2022-05-31

The app will not allow me to up load my QR from the passenger form, including my insurance, proof of 4 vaccine vaccination, US passport.

David K.
2022-05-16

Same problem as others have noted....... "invalid Thailand Pass" .... I tried every which way... no luck.

THOMAS R HAIST
2022-05-15

The app reports an error when I try to save my approved Thailand pass. I am able to scan the QR code into the system, but the app will not let me save it.

Suneeta
2022-05-13

Hi, I am not able to use the Morchana app. I entered my Thai Pass ID but it does not work.

Christopher Maxwell
2022-04-21

I received my negative PCR result on 19 April at Citrus Grande, Pattaya, downloaded Mor Chana, scanned in my Thailand Pass and entered my data. However, the app now seems to be stuck on the Thailand Pass page. Tomorrow is Day 5 since arrival on 18 April and I am unsure what to do if I cannot upload my LFT result.

John Trenhaile
2022-04-13

I have exactly the same problem as Mr OBrien reported on Mar 17. I am setting up the Mor Chana app while still in my home country, which may be at least part of the problem. It accepts my photo, offers to scan my Thailand Pass, announces that it has 'found record' and asks if I want to import it. The record it shows at that point is accurate. I confirm. It then flashes up a message saying 'Invalid Thailand Pass Information. None of this may matter, since the app is largely for the benefit of Thailand not for those who visit the country. But it would be good to get it fixed.

Ian OBrien
2022-03-17

I am setting up my profile on the app. When I scan my Thai Pass QR code it tells me it is invalid. I also entered my information manually and get the same response from the app.

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DIGITAL GOVERNMENT DEVELOPMENT AGENCY (PUBLIC ORGANIZATION), developers of MorChana.




About this app

Application this app will collect use and disseminate only necessary data to protect or suppress dangers to life, body, and health of you, the people around you and all citizen.  The application will track infection, probability and risk of COVID-19 and observe the outbreak situation from data provided by you.