Contact Reflection Support

by Rain2cry

Hi, I haven't used the app yet. I only downloaded it so I could leave this review, and the title says everything. Whenever I go to the website, doesn't matter which browser, it won't load.
Another review said this was the app to use and gave a list of reasons what was wrong with it. The short time I was able to use the Web version- I liked it and was looking forward to using it. For me, I thought I had found what I was looking for.
It seems most companies care more about their app than their websites, and that's a shame. I often prefer using a bigger screen, and a bigger keyboard. Especially if I know I have a lot to type. Please fix this and pay attention to the quality of your website. Not every person wants to use an app.

by Adriana_lam

Thank you for creating this app. I just downloaded it today and the thoughtful interface design really stands out!

In the FAQ (“Are my entries private and secure?”), it was helpful to know that journal entries are transmitted through SSL and encrypted when stored in your database. As mentioned in the FAQ though, no system is 100% safe from breaches. It’s neat that there is already some protection through anonymity/encryption, and it would be great to see the app take a privacy-first approach which avoids sending sensitive user-generated data in the first place if possible. Are there plans to do so in the future?

For example:

1. Journal entries - since this content isn’t needed for the mentioned use cases (“notifications, analytics, and customer support”), could you skip the trip to the external database and only keep the content locally on the device?

2. diagnostic data - have the device continue to send de-identified data (e.g., count of journal entries, length of each entry, indicator for whether a photo loaded successfully or not) which are needed for app development and customer support.

Thanks for considering!

by Krystajulie

Ok, so I signed up this morning when I had a ton of free time. You know taking time to journal instead of cleaning my house as one does. Anyway, boy am I glad I did. I’ve done 21 reviews I believe they call them with the themes and categories and enjoying every minute of it. Ok, maybe it’s a little excessive. My ADHD is in hyper focus mode right now. Please don’t judge lol. However, everything aside, I can’t believe the extent it’s change my thinking in just a couple of hours. Yeah I do love this stuff; human behavior and the power of positive thinking and such. It’s really interesting to me. But I love it. I have a lot of self-awareness so I feel pretty confident in who I am, but this challenged me by introducing different ways of thinking and perspectives. Honestly think this might be the first review I’ve ever written about an app if that says anything. You do have to pay for the premium but you have a 7 day trial. Curious to see what the free addition will allow me to do. Probably minimal. But I’m definitely considering purchasing by the end of the week. Far more worth the money than half of the stupid stuff I spend my money on anyway. Excuse my babbling and candor. But yeah as they say on Clueless, because that was the era I grew up in, “two very enthusiastic thumbs up”. Enjoy beautiful people!