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  2024-05-08

Tarassud Customer Service 👿🤬😡😠💢😤

Tarassud+ Contact Information

Listed below are our top recommendations on how to get in contact with Tarassud+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tarassud+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 103 Customer Service Reviews 😭😔💔

3.4 out of 5
Amir Khan
2024-06-08

My sim is blocked I want to see my vaccine information but the sim which I use for tarrasud that is blocked so how I get information

Ishara
2023-08-24

sir madam i need to change my oman number but i am living now sri lanka... how to take in my vaccine certificate.......?

Devarasu
2023-01-10

hi sir i went to put covid 19 vaccination for my son. hospital staff enter the civil id number coming my son details in tarassud. but the date of birth is wrong, how to change in correct date of birth.correct date of birth in civil id and passport.

Mohamed Iqbal
2022-12-29

Sir/madam My mobile nubers changes Am already vaccines Pls check

Ashraf Bilal
2022-08-28

I am from India before coming to Oman I took 2 doses of covishield and upon reaching Oman I took the booster dose. Now I want to register Tarassud app. Kindly assist

Manjesh Pandey
2022-08-16

Dear tarassud team, Please help me to get me covid certificate I am in India trying to register on Tarassud+. The drop-down menu for the mobile phone entry is stuck on Oman and so I cannot enter my Indian number and therefore cannot get into the app.

Muhammed Ashif
2022-06-29

I already take two dose vaccine from oman. Now i need to take booster dose, But i lose my phone number, How can i register for booster dose ?

PK
2022-06-20

Hi, For my son's vaccine certificate, mentioned gender detail is wrong. Please guide me to change the correct gender detail. Thanks.

Snehasish Chatterjee
2022-06-10

Hi, I am in India trying to register on Tarassud+. The drop-down menu for the mobile phone entry is stuck on Oman and so I cannot enter my Indian number and therefore cannot get into the app.

Syed Taha
2022-05-20

Hi sir I have already take 2 dose vaccination But the vaccination certificate not upload in my trassud+app Only 1dose show in trassud App 90420812

Sreedevi. E. S
2022-05-05

On the Tarassud app when I try registering for my 2nd dose it shows the city muscat but doesn’t show any appointment centre’s. Does that mean there’s no appointment available at the moment? Pls help

MOHAMMED TAREQUL ISLAM
2022-05-04

Assalamu Alaikum, my father has taken up two Bangladesh vaccines, now he wants to go to Umrah Hajj, now please tell me how to do it in the teasing of oman,plzz help me?

Marco
2022-05-02

Hi, I am in Italy trying to register on Tarassud+. The drop-down menu for the mobile phone entry is stuck on Oman and so I cannot enter my Italian number and therefore cannot get into the app.

Goutam Haldar
2022-04-25

Dear Please note my QR scan code is not showing in the Vaccination Certificate Kindly do the needful.

VIOD KUMAR NAIR
2022-04-25

I have already taken both the doses as well as the booster dose, the app was working till now, but after getting my booster shot while I was trying to update my profile the app doesn't seem to work, it is showing unregistered user.

Akhil Raj Rajasekharan
2022-04-06

Hi sir I have already take my booster dose vaccination on 27 February 2022.But the vaccination certificate not upload in my trassud+app Civil I'd:124120893 Phone number:79017704

Akhil Raj Rajasekharan
2022-04-06

Hi sir I have already take my booster dose vaccination on 27 February 2022. But the vaccination certificate not upload in my trassud + app Plz upload the certificate.i need it sir. It's very urgent

Mohammad Faisal Saghir
2022-03-07

Dear Honourable Tarassud+ Team, I have registered by mistake for first dose of Covid 19 as I was trying to fill up the tarassud+ to register 02 doses of covid shield Which I got from from India. Please deregister that first dose from Tarassud+. I kindly request you to help me to register my 02 doses of covid shield on tarassud+. I have registered covid shield doses in India on my passport. I will be highly obliged in this concern. Regards Mohammad Faisal

Sachin
2022-02-19

I got 2 doses of vaccine from india, Please guide me how to register for Booster dose.

Mathew Varghese
2022-02-17

Hai sir, I have already take my booster dose vaccination on 5th January 2022. But the vaccination certificate not uploaded in my tarassud+ app.

Padma Bindu
2022-02-15

My passport was renewed, i wanted to change my old passport number to new passport number. But tarassud shows Civil Id and Date of Birth or expiry date not matching.

Krishna
2022-02-14

My family member has taken 2 doses of Sputnik V vaccine in India. I want to register them in Tarassud application which will help to book booster dose. Request you to please guide how to do it.

Keerthan Raghu Poojary
2022-02-11

I'm fully vaccinated but I can't access my vaccine cirtificate please response for my issue.. Thank you

Joseph Laser
2022-02-10

OTP not coming to open the app after installation. I have completed 3 Doses including booster. My contact: 92437416

My Name Is K.V.D.C Sriyantha
2022-02-03

i am sri lankan expat i have completed my all three vaccines in sri lanka how can i get my vaccine certificate i have my my country e vaccine certificate. mobile no 98915657

Nasir Tauqeer
2022-02-02

Hi Sir, I got 2 doses of vaccine from Pakistan, Please guide me how to register for Booster dose.

Muhammad Ifrahim
2022-02-01

Dear Sir, I took my both doses of Vaccine, 2nd dose today 12th November 21, but I am not able to download my vaccine certificate on Tarassud+ When I open page I see my doses , I am "UNREGISTERED in the system" Mobile#79203089

Maria Marsyl Llanita Lopez
2022-01-31

Madam/sir I have a problem regarding with my tarrasud I cannot register for an appointment due to my old number was not working because of my auntie iqama was expired then I used a new number then I cannot make register for an appointment for my second dose vaccine ..thank you hopefully you can help me..

Mohammed Jabir
2022-01-29

Can i change my registered number in tarassud app??

Balkrishna Subramaniam
2022-01-29

I had to cancel my Booster Dose appointment of 19-01-2022 for medical reasons. Since then I am not getting any appointment. I am 60+ with comorbidity. Is there some way of getting a priority appointment? Thank you.

Delecluyse Annelies
2022-01-28

Ik ontvang geen OPT nummer na invoeren van Belgisch telefoonnummer.

Beski Selvaraj
2022-01-20

sir, i did vaccinaction in india 2 dose but it is not showing in my tarassud app and my profile also doesn't showing - my phone no 94125603

Noorjahan Abdul Shakur
2022-01-19

19 January, 2022 My name is Noorjahan Abdul Shakur I have a major problem on tarassud app I took vaccination months ago and registered my case on my daughter's number but my profile is not showing on the tarassud + app till now i have taken 2 vaccination and I want to register for the 3rd one plz help me out I need urgent help By Noorjahan

Zaira Costantini
2022-01-15

Cannot pre-register before travel, app does not allow me to enter Italian telephone number to receive OTP - pull down menu shows only Oman area code.

Allan
2022-01-13

Mam/Sir, Is there a chance that i can change my old phone number to my new phone number?

Rakesha Gopala
2022-01-12

sir, i did vaccinaction in india 2 dose but it is not showing in my tarassud app - my phone no 95902441

Abdul Wahab Abdul Gapur
2022-01-10

Dear sir. MAM MY PHONE NO WAS NOT WORKING PLEASE ADD MY NEW NO.95293065 THANK YOU

Mmorris
2022-01-08

Cannot pre-register before travel, app does not allow me to enter US telephone number to receive OTP - pull down menu shows only Oman area code.

Paul-gerhard Weiss
2021-12-29

Hi, We want to travel to Oman tomorrow and cannot enter our German mobile number. Could you please assist? Thanks

ELISABETH FRITSCH
2021-12-12

BONJOUR, impossible de rentrer mon téléphone français dans l'application car le menu déroulant est bloqué sur OMAN !!!!! merci

Wilma Elsie D Souza
2021-12-04

My name is appearing incorrectly in the vaccine certificate. Instead of Wilma Elsie D souza, it's entered as Wilma Elsie D souza Souza. Kindly assist in solving this problem. Thank you

Wilma Elsie D Souza
2021-12-04

My name is appearing incorrectly in the vaccine certificate. Insted of Wilma Elsie D souza, it's entered as Wilma Elsie D souza Souza. Kindly assist in solving this problem. Thank you

Saiful Islam
2021-11-25

My id and passport number wrong

Peter
2021-11-22

Hi, i am from Slovakia i try to register to tarassud app. The drop-down menu for the mobile phone entry is stuck on Oman and so I cannot enter my slovak number and therefore cannot get into the app. Can you help me?

David Decker
2021-11-09

I am in the USA trying to register on Tarassud+. The drop-down menu for the mobile phone entry is stuck on Oman and so I cannot enter my US number and therefore cannot get into the app.

JAYKUMARAN SREERAMEN
2021-10-17

Somebody has registered in tarassud app using my civil ID number , i am not able to register in tarassud app using my civil ID, how do i cancell it.

RENATO ALEGRIA FORCADILLA
2021-10-14

Can't access my vaccination certificate. I am fully vaccinated

Boopalan
2021-10-08

Dear,ma'am /sir My name Boopalan Dhamodaran Be have reguest my first dose 04-07-21 complet, Seconds dose timing 12-08-21 complete but trasussed app downloads but my profile not showing no any updates I can go anywhere, how to proof please update my profile Contact:94121730

Pankaj Gupta
2021-10-05

Dear,ma'am /sir My name pankaj Gupta Be have reguest my first dose 13,September complet, Seconds dose timing 12 October but trasussed app downloads but my profile not showing no any updates I can go anywhere, how to proof please update my profile Contact.. 79494115

Nitin Kulkarni
2021-09-30

My Tarassud+ app is showing that I am not vaccinated BUT in reality I have completed two doses already ( my civil ID is 66393339 ) Can you please fix this issue so that the app will show my vaccination record properly .

John Duncan Cameron
2021-09-27

I intend to travel to Muscat from Scotland. I have downloaded Tarassud+ to my mobile to allow me to upload my vaccination QR code and information for travel e.g. negative PCR I am unable to enter my UK (+44) mobile number The drop down seection seems stuck at 968 (Oman country code) Can you help me please John

Ssekatawa David
2021-09-26

Hi sir /madam i got my second dose on 21st but my status is still not updated yet. Thanks

Premkumar
2021-09-25

Dear sir, I had got both doses of vaccines and also got the certificate from Tarassud app earlier. But now i am unable to view the certificate. It shows “ fetching data” and closes immediately. Please help us with your reply.

Shahid Mahmood
2021-09-23

I got my one dose already but when open the tarassud always not register/ sometimes"ur Id en birthday not same" why??? I have already the screen of my first dose becoz before it's ok,, suddenly become like this en I can't open name: shahid mahmood number : 94778818 civil id : 92146481

Rhea Reyes
2021-09-22

I cant access my profile in Tarassud app. 94837287

Mohammed Sazzad Hoseen
2021-09-16

i’am already took 1st & 2nd vaccine from Aster Al Rafa Hospital govrah.1st vaccine Details and Hospital name coming but 2nd vaccine hospital name not coming in tarassud+. Details shown-“Outside of oman”. Why like this???

Mohammed Sazzad Hoseen
2021-09-16

i’am already take 1st & 2nd vaccine from Aster Al Rafa Hospital govrah.1st vaccine Details and Hospital name coming but 2nd vaccine hospital name not coming in tarassud+. Details shown-“Outside of oman”. Why like this???

NIRAV CHAWDA
2021-09-16

Dear Sir, I took my both doses of Vaccine, 2nd dose today 16th September 21, but I am not able to see any of my doses on Tarassud+ When I open page I see I am "UNREGISTERED in the system" My Number Is +968 90692734, Please do the needful.

Princess Daisy Leonardo
2021-09-15

I got my one dose already but when open the tarassud always not register/ sometimes"ur Id en birthday not same" why??? I have already the screen of my first dose becoz before it's ok,, suddenly become like this en I can't open My # 94131503 Civil id 120147235 July 20 1985

Christine
2021-09-14

I am from South Africa and downloaded the app but I can not enter my cellphone number as it is a South African number please assist

Medhat
2021-09-14

I have completed 2 doze of phizer but it is only showing the second dose kindly advise to fix the issue,my mobile number 95326243 which is registered in the app. passport number A18740844 Civil Id 70633029

Paulino Lial
2021-09-11

In Tarassud app - it show's me that (Not Vaccinated) I am already vaccinated with Johnson & Johnson covid vaccine. Note: Johnson & Johnson vaccine is only 1 dose unlike other vaccine. Please correct your system because I will be trouble as my company implemented no vaccine no work, and they will look at only in Tarassud if you are registered vaccinated or not. I repeat it to tell that Johnson & Johnson is only 1 dose...

Majda
2021-09-08

how to change phone number in tarrasud

Diptiranjan
2021-09-07

I had taken 1st Nd 2nd dose but my Tarassud app showing unregistered in my register no… My no-71477518 Civil I’d-115705725 Plz help…

Marwan
2021-09-07

Please do not share your personal info here this is not an official page for the Ministry of Health.

Md Shanu
2021-09-06

My first dose cumplit but not recive massege my no 79816990

Hiraben Gajjar
2021-09-06

Unable to See my Second Dose in Tarassud+ App Registration no ;- 95862 Residency Card : 82784159 2nd dose Location :- Bausher stadium Date 14.06.2021 Phone NO : 96925201 I Tried to Contract on WhatsApp also but no response. Pls. Guide me as what should procedure i need to follow to have is Visible

Ashraful Islam
2021-09-05

I took two doses of the vaccine Unregistered showing my number this is my number +968 71016744 please Help me🙏

Zilani
2021-09-05

I have completed 2 dose in oman, earlier it shown and certificate downloaded now it showing Unregistered please help me mobile number 95535271

Shijo Koshy Shaji
2021-09-05

Do not have a full name in vaccine certificate

Des Evangelista
2021-09-04

Hi, My Tarassud app is not working. It ask for my number but I do not receive any OTP.

Prem Chandra
2021-09-04

Hi, My name is Prem Chandra and I have already taken the 1st Dose & second Dose vaccine's on 26th Feb & 11 August-2021, But once I log in to my Tarassud app through My mobile number ( 95640238), It's showing " Not Vaccinated", My civil id is 85563493.

Binu K
2021-09-02

HI, I have already taken the 1st Dose & second Dose vaccine's on 26th Feb & 26th April, But once I log in to my Tarassud app through My mobile number ( 92805200), It's showing " Not Vaccinated", My civil id is 62448125.

Pandiyarajan
2021-09-02

Hi, Myself Pandiyarajan, I had taken first dose of my vaccine, but due to the card expiry, i cannot access the certifcate from Tarassud app.Is there any option to download certificate?

Olawuyi Abiola Afeez
2021-09-02

I had got my vaccine injection fist does and second does but I want to get my certificate true tarassud but telling me I have not been registered,why pls how can you helpe on that

Wafa
2021-09-01

Hi, My father, Mohammed Habibur Rahman received both his vaccine doses and in the app, it says NOT vaccinated. His phone number is 99318309. Could you please update it? Thank you.

Javier Anwar
2021-09-01

My first dose is completed but tarassud not showing

Dharmendra Kumar Barah
2021-09-01

Dear Sir, My self Dharmendra Kumar Barah I was registrar for covid vaccination in Tarassud APP in my mobile (0096872495632) Due to my misact I was selected medical center in Mascot Bourse . So, kindly change the location of my covid vaccination center in Duqum AL WUSTA. My civil number-74003563 and mobile number is (0096872495632) Covid donation account number 04230579478.This is my concert Thanks and regards, Dharmendra Kumar Barah

Aftab Ahmed
2021-09-01

Hello Sir, in trassud app my data is showing ok. my profile showing gender is Male But in the report Showing Female. Please Change the gender. Thanks My Mobile: +968-79364950 My ID card: 112872048

Mary Jane Santos Quintan
2021-08-31

hi i have a problem to my tarassud. Civil Id. 112318375 passpport no. P3505430A taken two dose vaccine. my first vaccine pfizer it was july 30,2021 and the second dose pfizer is august 28,2021. but says ur an unregistered user.

Sivakumar Veeraraghavan
2021-08-31

Hi, I am unable to login to the Tarassud App. While giving the Mobile Number and tapping on the Get OTP, it is not working. Please advise me how to get the certificate as I got 2 does of Astra Zeneca Vaccine from Aster Hospital at Ghubra. My Passport Number is S1214291 My Civil ID Number is 92324995.

Zulfiqar Hussain
2021-08-30

My tarassude app not open need OTP code

Shivanand Bangera
2021-08-30

Sir , I am not getting OTP on my mobile ..

Rajesh Kumar Bhojachari
2021-08-30

Not opening the registration page, not opening the pages showing in the Tarassud+ app, taken more than 48 hours to get an OTP !!!! If this is the case how can we upload the required certificates ?? Now the time of departure is nearing 2nd September by 6:30 am. Kindly help.... Regards, Rajesh Kumar Bhojachari.

HYDER PALIVALAPPIL
2021-08-30

Dear Sir, Case ID : 2065510 Gender : Male 2 Dose Vaccinated Not Showing the details of Civil ID and Passport number in Certificate Please Update the following Details Civil ID : 61001529 Passport Number : P3112165

Keerthiram
2021-08-29

I have downloaded tarrasud app in india and changed settingto omani sim in my mobile and closed my india sim.check my omani sim by *100# option ,found that it is active with sufficient balance . Connected to my WiFi Internet at india.Entered my omani GSM number to tarrasud app with oman code and clicked to generate otp . Found mobile hanged and no further action ,that is: I cannot get any message of otp.

SankaralingamGanapathy
2021-08-28

I took the first vaccine on the 8th of July 2021, I took the second vaccine on the 16th of last August 2021, also I downloaded my certificate through my mobile number with tarassud + APP , and then gave the change mobile number on my mobile to download my friend's certificate and then my mobile app Comes in as unregistered in the system, now what I do is fix this problem

Hassan Koya
2021-08-27

Civil ID 64765547 Passport No.K7427908 Mobile No.99569574 Taken two dose Vaccine Showing Unregistered

Bekir Sahin
2021-08-27

I took two doses. It says "unregistered" Please fix this problem.

Babloo Chauhan
2021-08-27

Trassud+apps not working from some days please solve this problem I want travel in September 2021

Diego Biagioni
2021-08-26

Same problem as many others, name on vaccine certificate spelt incorrectly and passport number missing

Williams Chiramel Jose
2021-08-26

Sir I took vaccin in16.08.21 in my tarassud+ app always showing unregistered pls. Solve this matter My civil no. 60555033 mob no. 79760808

MD ASHRAFUL HOQUE
2021-08-26

Hi, I have taken both dose of vaccine and it was showing properly in the Tarassud+ app. Due to some issue I had to uninstall the app and re-installed it. But after reinstalling the app, my vaccination record is not shown. Kindly help to fix it.

Pranav Np
2021-08-26

Guys... If you are doing registration in tarassud plus app and otp is not getting and they will show poor internet connection. To solve this issue Please turn off your current network and WiFi connection and switch into your Oman network (roaming). Then you will get the otp..just now tried and app is on now,,

Renji Mathew
2021-08-26

I have take the vaccine in USA. But there is no QR code to support this in Tarassud app. This shows the CDC details (Central for disease control ).how do we register this to Tarassud app. How do i board the flight without this issue to be sorted. Please advice

Anbalagan
2021-08-26

I am traveling from India to Muscat on 4 th i can't able to register the trassud app please suggests

Tuhin
2021-08-26

Guys, Try deactivating local country Sim card and only work on Oman Sim on roaming. This worked for me. All the best !! Regards.

Santhosh Kumar Gopinadhan Pillai
2021-08-26

Dear Sir, I have received two doses of vaccination from Oman. However, the vaccination certificate listed my name incorrectly. Please help me to modify my name to match my resident card. Regards Santhosh Kumar Gopinadhan Pillai

Tuhin
2021-08-26

I am travelling to Muscat on 4th Sept. with completed two doses of Covishield. The Tarassud + app isnt generating any OTP to be able to upload Vaccination certificates. Also need to upload PCR test report when done. Please assist urgently.

Pranav Np
2021-08-26

I am trying to get the otp but it's showing poor internet connection.here the network coverage is full but not getting the otp.my Oman number is active and I am getting other messages from oredoo..please help me to solve this issue

Local Omani numbers only

2022-04-28

by Pilotgaul

Apps only can be use using omani number. People traveling around the world and if every country do the same, how many sim card do we need to have??

Please release the international version

Can’t log in

2022-05-05

by Saperski

Trying to log in after downloading this app and it won’t go past the disclaimer. 😔

OTP not sending, payment failing

2022-05-12

by Suki Kindy

They would fail my payment multiple times i checked my bank and everything but the problem is the app. Now i log off to restart the app and I need a OTP but it will not send as i have US number. I’m on my flight now and this is so disappointing for an app we are required to have.


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