Contact CoronApp Colombia Support
Company Name: INS.GOV
About: ¿Qué es?
Ante la pandemia del Covid-19, el Gobierno colombiano decidió
recurrir a la tecnología y a la innovación para salvar la mayor cantidad de
vidas posibles, por eso, junto al Instituto Nacional de Salud (INS) crearon la
aplicación CoronApp Colombia.
Esta aplicación es una de las fuentes de datos
para la toma de decisiones del estado.
CoronApp Colombia Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit COVID Certificate Website
Privacy Policy: https://www.bit.admin.ch/bit/de/home/dokumentation/covid-certificate-app.html
Developer: Federal Office of Public Health FOPH
Can I trust CoronApp Colombia app?
Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.
5 Most reported problems 😔💔
This app sucks!!!!1 How am I suppose to travel there and they expect me to register when it doesn't even allow me to put my phone number?? So stupid. FIX YOUR APP.
I'm trying to register in app hours before my flight and it says my phone number is wrong??? How is it wrong if I'm registering. The app needs to be fixed. A missed flight cannot happen because of a dumb app. Fix your app.
Can’t register before my flight
by AY Sound
Luckily I can cancel my flight and get a flight credit and I didn’t have too many expensive plans. Otherwise this would be a disaster. It’s required to have this to enter Colombia but it doesn’t recognize my US number. So the app is useless. And you’ll likely miss your flight. Someone needs to fix this ASAP.
Won’t recognize US Cell Phone Numbers!
by ClarinetSong
Like so many others, when I tried to register, it gave me an error message saying that my phone number was not recognized. I used +1 with a choice of spaces, dashes, even pauses or waits between the sets of numbers. Nothing worked. Also tried no spaces or dashes - just the digits all run together. It simply doesn’t work. Ugh.
Needs Fixing
by CARVILO
Tried to register, but I got stuck because the system doesn’t take International phone numbers, I don’t have a local number and because it’s all about communication back and forward, whit out a register phone number, this App is useless, until it gets fixed/ Traté de registrarme, pero no pude avanzar porque el sistema no acepta número de teléfono Internacional, no tengo número nacional, sin teléfono registrado este App no sirve, traten de arreglarlo.
Have a Problem with CoronApp-Colombia? Report Issue
Why should I report an Issue with CoronApp-Colombia?
- Pulling issues faced by users like you is a good way to draw attention of CoronApp-Colombia to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CoronApp-Colombia customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoronApp-Colombia.
