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Company Name:

About: Turn your smartphone into a highly secure second factor trusted by banks,
government agencies and leading enterprises. Cryptographically protected push
prompts are approved in seconds with device passcode, face or fingerprint.


 
  2026-04-07

Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Swisscom (Switzerland) Ltd.



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://mobileid.ch



Can I trust app?

Protect your data and wallet. We investigate the developer's website (Mobileid.ch), verify they're legit, and uncover hidden scams or complaints.




1 Most reported problems 😔💔

1.0 out of 5

Horrible experience

2026-02-24

by Nyc1928

I am getting error messages every time I try to use the app and get past the SMS stage. The error is not on my end. I would never willing use this app again.




Have a Problem with Mobile ID? Report Issue




Why should I report an Issue with Mobile ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Mobile ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Mobile ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobile ID.


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