Contact Raise Support

by Anonymous_Ace

They keep changing their referral program terms and conditions. The first time they did it, I understood because people were getting $5 gift cards for free. But the second time they changed it, it purely because their referral program was getting popular. Until a couple of days ago, the minimum purchase to use the 4 $5 referral credits you got from signing up USED to be $10 which was a good referral deal that still required people to pay money for the gift cards. Now they changed the minimum purchase to $20. I’ve never seen a company change their referral program as often as this one. On top of this and their habit of constantly locking people out of their accounts, their Black Friday only deal of $10 off a $50 gift card purchase doesn’t work despite it not being 11:59 PM CST yet like their email, Instagram and Facebook advertised. We have no way of getting immediate support because they only operate until 5 PM CST. This company is a mess and after the recent referral program change and this Black Friday deal ending earlier than advertised, I doubt I will have this app still on my phone by the end of this month.

by Bumchum123456

Getting a hold of someone is nearly impossible! Whether via email or telephone. I shared the app with several friends and family. 5 of which used instantly to benefit from the referral kick back. When my mom downloaded and purchased and I helped her
make the purchases from my link, I did not receive my cash back. $20. After a week of calls and email I’m told it wasn't done right, she doubled clicked idk what and they don’t see she used my link. I even offered to show proof of the message thread between her and I. They said they can’t give me the cash back even knowing and could see she made only 4 purchases (for a reason). They could see how many referrals I gave them and can tell I wasn't lying, they refused to honor the $20 back. I wont be sharing the app anymore and I have let those around me know the situation.

by Jenniferld46

After having my payment pretty much held hostage on eBay from a giftcard I purchased from slide I tried to get slide customer service to help me to no avail. Their customer service are the rudest people I have ever dealt with. I finally was able to use the giftcard after about a week of it being held up so I decided to give slide another chance and what happens? Well they authorize the payment and it gets took off my card but then says payment declined due to suspicious activity. So now another payment is going to be held for who knows how long. Ok yea no, the only activity that’s suspicious is me going round and round with their rude customer service people who will not I repeat will not help u if anything goes wrong. Stay clear from this app. I promise it will save u such a massive future headache. Worst app I’ve ever dealt with.