Contact Phemex: Crypto & BTC Trading

Contact Phemex Support

Published by on 2023-11-29

About: Phemex is a Singapore based crypto exchange that specializes in spot and
derivatives trading. It is led by 8 former Morgan Stanly Executives.



How to Contact Phemex Customer Service/Support

Phemex: Crypto & BTC Trading Contact Information

Listed below are our top recommendations on how to get in contact with Phemex: Crypto & BTC Trading. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Phemex: Crypto & BTC Trading. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Phemex



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: PHEMEX TECHNOLOGY PTE. LTD.

E-Mail: [email protected]

Website: Visit Phemex Website



More Matches

Get Pricing Info for Phemex
Contact Phemex! Or Contact Support
Need help using Phemex? Try their Help Center now!
Phemex in the News!


Social Support and Contacts

Phemex on Facebook!
Phemex on Twitter!
Phemex on LinkedIn!






Reported Issues: 8 Comments

4.6 out of 5

By Carlos Allen

1 year ago

i had 84usd in my wallet. i purchased something for 46usd. now i only have around 16usd in my wallet. was there around 22usd in fees? just wanted to know

By Carlos Allen

1 year ago

fees. i had 84usd in my wallet. purchase something for 47usd. now i only have around 16usd. there was around 22usd worth if fees?

By Mark Chester Percy

2 years ago

Hello I would like to close my account. Thanks

By Pankaj Dayaramani

2 years ago

I want to delete my phemex account permanently, plz let me know the procedure.

By Jessica

2 years ago

Withdraw my funds to my bank and close the account.

By sullya7x


Shady like Coinbase

The app works fine when you’re not in a trade. Everything runs smoothly. No connection problems. It’s funny how there’s only problems when I am in a trade. If I’m either in a long or short position, the app has connection issues or it freezes. At first I thought maybe it’s because I’m not in WiFi or because I’m somewhere else. Then I started trading in one location. In my living room on the same spot on the couch next to the WiFi router. I’ve tried it with the WiFi off and just go off my phones data and I get the same results. This reminds me of the Coinbase scandal when bitcoin is pushing on a rally or dropping off a cliff, Coinbase all the sudden shuts down. Not allowing traders to close or open a position. The same with this app, when I’m on a short and the price drops, the price on the charts freeze and stay the same. So I’m thinking the price hasn’t changed. But in reality the price is dropping and not allowing the user to see the actual price. And vice versa when you’re in a long position. Price is $40 above what the chart was saying. Timing is everything. The price can be at a certain number for a limited time and you could miss it because the app freezes. It’s just shady. I’m moving my crypto to another exchange. This is garbage.



By ZacZamora


It can fool you to believe it is simple…

The layout makes it seem like it is pretty forward and simple, as well as intuitive to amateur and veteran, alike. But there’s a pretty complicated jumble of graphs and positions and trading types and wallet types. By the time you go around, and visit every section; you have more questions, than answers. The fees and limits are dumb. Don’t plan on trying to move anything without $10, although it says minimum trades are above 1.99. It won’t let you do much unless you’re playing big hits, and then you must realize, you have too many factors to look at. It closed me out of a position completely due to liquidation. So watch what you do. You know, they also holler a lot about their promos. Their promos don’t mean anything, because once you withdraw to spot or other wallet, the bonus fees disappear. It’s kind of a joke. Not for me. Moved away from it quickly.



By appstorereviewer22


SCAM! STAY AWAY

This app is a total scam and it’s evident they’re paying people to write positive reviews. I did the $10 Twitter bonus and had the idea of converting to a crypto and let it build and eventually withdraw- WRONG. They give you bonuses but they make it VERY hard to use it. The app says I have $9.99 USD but wont let me withdraw. I said fine, I’ll convert, NOPE. I try converting to BTC or USDT and it says I have $0.00USD to convert. What a big scam. Thank god I didn’t try the other bonus which forces you to deposit a minimum of $30, plus their fees are sky high, but I had a feeling I should try that Twitter bonus before depositing any of my own money. I would write a Better Business Bureau complaint but seeing from Twitter that they’re located in Singapore, it may make things more harder, so I wont even bother. But just know everyone, this is a S C A M.




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Why should I report an Issue with Phemex: Crypto & BTC Trading?

  1. Pulling issues faced by users like you is a good way to draw attention of Phemex: Crypto & BTC Trading to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Phemex: Crypto & BTC Trading customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Phemex: Crypto & BTC Trading.


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