Joi app not working? crashes or has problems?

Joi Status

Published by VLMedia Inc.

Welcome to Joi Video Chatting App! Ready to connect to the world? Have 1-on-1
video chats with millions of exciting and new people and find new friends around
the world, with a single tap. Easy and instant video matches on Joi.

I have a problem with Joi

Are you having issues? Select the issue you are having below and provide feedback to Joi.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 10 Comments

By Bailey 5 months ago

It won’t let me video chat keeps saying something is wrong please help I even bought coins and I can’t even use them so dumb

By Satheesh 10 months ago

It’s not connecting showing something went wrong like that

By John 11 months ago

Why can't I send pictures rhrough the app? It keeps erroring.

By Martin 1 year ago

Not let me video call says can't connect to server

By Stephen Leary 1 year ago

I select video chat...and it won't let me video chat

By Mohamed 1 year ago

I can't start a call , it says can't connect to the server

By Kai 1 year ago

When is joi back. The say im out of region

By Laurits 1 year ago

Hi Its just keep saying something is wrong

By Raul taveras 2 years ago

Every time I try to video someone it says sorry won’t work

By jeffrey A vanportfleet 2 years ago

Many times these girls ask for gifts right outAnd I have done that only for them to hang up on me because they already had gotten what they wanted the gift Love them beg for gifts I'm not talking about this issue tonight today What I'm concerned about is I had a deal worked out with a girl that I would give her 500 coins to begin with than 500 coins when we were done chatting and she agreed to that and soon as she had her 500 coins she was gone her name is Miriam She's 33I'm really large breast and look at my accountYou'll see that them She'll not find me as soon as he she got her coinsI'm going to answer a phoneNo answer due to her whatsoever and I want her reported and I want to return of my coins

Common dislikes about Joi app

- Crowd is a bit sketchy.

- App doesn’t connect you to nearly the same amount of people per minute used compared to other live video chat roulette apps on the iOS marketplace.

- Blur feature is useless and makes it hard to see.

- Have to pay coins for a video chat.

- No response from help when contacted.

- App is expensive and not for dating or “meeting new people”.

- 95% of the girls seem to be interested in exposing themselves.

Have a Problem with Joi - Live Stream & Video Chat? Report Issue

Common Joi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Joi app on iOS and Android devices. Solve all Joi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Joi iPhone Issues and Solutions

Joi iOS app crashes, not working, errors
Joi iOS app network issues
Joi on iOS has black/white screen

Joi Android App Issues and Solutions

Joi has errors/crashing/not working
Joi server network connectivity issues
Joi has black screen

Joi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Joi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Joi app crashes or not working on Iphone (iOS):

Close and restart the Joi app on iPhone
Update Joi app to the Latest Version for iOS
Uninstall and reinstall Joi iPhone app
Update your iPhone to the latest iOS version

Fix Joi on iPhone unable to connect to server/internet connection issues::

To resolve Joi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Joi black/white screen (blank screen) on iPhone:

Follow the Joi iOS app troubleshooting guide Here →

Joi Android App Issues and Solutions

Fix Joi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Joi app issues:

Force Stop the Joi App
1. On android, goto "Settings" » click Joi app. » click "Force Stop".

Update Joi to the latest version on PlayStore

Clear Joi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Joi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Joi.

Fix Joi unable to contact server/ Joi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Joi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Joi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Joi on android.

Solve Joi black/white screens issue on Android:

Follow the Joi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VLMedia Inc., developers of Joi.

100% Contact Match

Developer: VLMedia A.Ş.

E-Mail: [email protected]

Website: Visit Joi Website

About this app

Have 1-on-1 video chats with millions of exciting and new people and find new friends around the world, with a single tap. Your user data will always be protected on our secure servers and will not be shared with any third parties that are not mentioned in our privacy policy. Easy and instant video matches on this app. Just always be careful about private information you may reveal while chatting on this app. Ready to connect to the world? Your location will never be fully disclosed. We genuinely hope you'll enjoy using this app Live Video Chatting App!