Marketplace app not working? crashes or has problems?

Marketplace Status

Last Updated on 2020-04-19 by Cold Code Coffee

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Common Marketplace Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Marketplace app on iOS and Android devices. Solve all Marketplace app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Marketplace iPhone Issues and Solutions

Marketplace iOS app crashes, not working, errors
Marketplace iOS app network issues
Marketplace on iOS has black/white screen

Marketplace Android App Issues and Solutions

Marketplace has errors/crashing/not working
Marketplace server network connectivity issues
Marketplace has black screen

Marketplace iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Marketplace app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Marketplace app crashes or not working on Iphone (iOS):

Close and restart the Marketplace app on iPhone
Update Marketplace app to the Latest Version for iOS
Uninstall and reinstall Marketplace iPhone app
Update your iPhone to the latest iOS version

Fix Marketplace on iPhone unable to connect to server/internet connection issues::

To resolve Marketplace network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Marketplace black/white screen (blank screen) on iPhone:

Follow the Marketplace iOS app troubleshooting guide Here →

Marketplace Android App Issues and Solutions

Fix Marketplace not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Marketplace app issues:

Force Stop the Marketplace App
1. On android, goto "Settings" » click Marketplace app. » click "Force Stop".

Update Marketplace to the latest version on PlayStore

Clear Marketplace App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Marketplace app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Marketplace.

Fix Marketplace unable to contact server/ Marketplace internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Marketplace » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Marketplace » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Marketplace on android.

Solve Marketplace black/white screens issue on Android:

Follow the Marketplace android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cold Code Coffee, developers of Marketplace.

About this app

Introducing our latest buy, sell, and trade platform, Marketplace allows you to find items other people are selling around you. Find one you like? The ultimate buy, sell, or trade this app. Now local. Everyone loves hunting for deals and discounts, and the best deals are usually found when something is used. Message them and schedule a time to meetup!