Opal app not working? crashes or has problems?

Opal Status

Last Updated on 2025-02-17 by Opal OS

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Crashes

39.4%

Not working

33.3%

Something else

12.1%

Connection

6.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Opal Problems 🔥

- VPN is garbage and does not work

- Costly compared to iPhone settings restrictions

- Notifications and messages still come through while VPN is supposedly on

- Can still freely use Safari to web browse while VPN is supposedly on

📋 4 Reported Issues:

Grant Wysocki 2023-06-09

Opal will not work cannot access bus routes or train trips etc. But app still has some other functions that do work. When trying to use my saved trips, message says network error. My network is working both WiFi & Data.

Tina Inglis 2023-03-03

My Opal App opens the crashes & freezes in about 5 seconds then I use it. This continuously happens each time I close it & try again. Nothing works

Vivian 2022-11-25

hi, i deleted opal off of my phone, but now all of my apps are still restricted. i even did a factory reset on my phone and my apps are still restricted. how do i fix this? i cant even go into the app store to redownload and delete my opal timer because my app store is restricted.

Eva Zhou 2022-09-10

My opal is not blocking my website during my 'focus time'. It used to work, but now it does not anymore. I don't know why???

Showing 1-4 of 4 reported issues:

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Common Opal Problems & Solutions. Troubleshooting Guide

Table of Contents:

Opal iPhone Issues and Solutions

Opal iOS app crashes, not working, errors
Opal iOS app network issues
Opal on iOS has black/white screen

Opal Android App Issues and Solutions

Opal has errors/crashing/not working
Opal server network connectivity issues
Opal has black screen

⚠️ Troubleshoot | Fix Now in One Click

Opal iPhone Issues and Solutions

How to fix Opal app crashes or not working on Iphone (iOS):

Close and restart the Opal app on iPhone
Update Opal app to the Latest Version for iOS
Uninstall and reinstall Opal iPhone app
Update your iPhone to the latest iOS version

Fix Opal on iPhone unable to connect to server/internet connection issues::

To resolve Opal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Opal Android App Issues and Solutions

Fix Opal not working on Android, crashes, errors or is unresponsive:

Force Stop the Opal App
1. On android, goto Settings » Opal » click [Force Stop]

Update Opal to the latest version on PlayStore

Clear Opal App Cache and Data:
1. On android, goto Settings » Apps » Opal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Opal.

Fix Opal unable to contact server/ Opal internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Opal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Opal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Opal