Contact Clutterfree Support
Company Name: Becoming Minimalist LLC
About: Clutterfree is the only app to create a personalized, step-by-step roadmap to
declutter your home.
Upload your home into the app and receive a personalized,
room-by-room plan, created for you and your unique home.
Clutterfree Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Becoming Minimalist LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Clutterfree Website
Privacy Policy: https://clutterfree.com/privacy-policy/
Developer: Becoming Minimalist
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3 Most reported problems 😔💔
In app purchases should be changed to say, “ Monthly paid subscription”
by GHawk108
I am sure this app is great. I have loved everything I have used and read with Josh Becker. The low rating is simply because of transparency. Once you download the app, you create an account and it becomes a fee based service. You get 7 days free and then it automatically charges your iTunes account based on what you chose to simply access the content. I like Josh, but this is almost a bait and switch.
I want to love it...
by TXHorns2001
But it’s kind of glitchy and frustrating right now. I love that you can customize your rooms and tasks and keep photos as you go along. I don’t love that you can’t delete photos from the gallery and that photos stored there take a super long time to load. I’ve noticed the ones that I take within the app take longer to load, and it does this every time I go to the gallery tab. I’m not that patient. I have started taking pictures with my camera and then selecting from the camera roll, so that helps, but I still have pictures trying to load that I don’t even want there. My screen is cluttered, and it’s driving me nuts.
I also had to update the app immediately after downloading it because it kept prompting me. When I first downloaded, it said the trial was for 7 days. Then when I updated it within the first two hours, the details in the App Store said 14 days. Guess how many they say I get? Uh huh. 7. It’s 7. Customer support didn’t seem to think this was strange at all. With as glitchy as it is, I’m not super excited about paying a monthly fee, though I do think it’s a beautiful and useful app. I just want it to work.
Almost
by 5431974
The general application design and introduction walkthrough are great to map out rooms and spaces in the home.
A few things: users should be able to add more spaces and rooms after the initial walkthrough, and be able to edit (or delete and re-enter) manual task entries for each room.
A final note for developers: don’t enable family sharing if you’re just going to require a new subscription on the other device in the same household. Or allow cloud sync between two devices using the same sign in account.
A large part of minimalist living is the concept of open communication, and your app should show progress and a feature set towards that goal.
Have a Problem with Clutterfree? Report Issue
Why should I report an Issue with Clutterfree?
- Pulling issues faced by users like you is a good way to draw attention of Clutterfree to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Clutterfree customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Clutterfree.
