Contact Dictation Support

I purchased this app only 24 hours ago, but have used it for several hours. There is an intermittent bug that causes the program to freeze. In each instance, I was still able to email my dictation to myself so the work was not lost. However, the program would not restart. A black box, inside the red record button, flashed slowly and touching the record button had no effect. There was no way of rebooting the program. I shut down my system, tried all the software controls, even changed languages (purely out of frustration)...nothing worked. A nice program when it works. An inexpensive app. It just cannot be relied on, which makes a good program a source of frustration.

I’m disabled and bought this app because I have limited use of my hands and had high hopes. As of right now it’s doing the exact same thing that it does if I were to not use the app. Every 60 seconds or so it just stops. I paid for the upgrade for the year and I don’t know what I paid for. If you click on the contact button it does nothing. It’s broken. You go nowhere. So so far I am unable to contact anyone to get help and it’s not working. I would like somebody to just contact me so I can get help. The reviews seem to state that this is a good app, so I’m guessing something is just going wrong for me. And I don’t know why the contact link leads nowhere. I need help.

This is a great app in that there’s not limit to what I can dictate, it never stops “listening” when I pause to think, and I can easily email my writing to myself as a back-up. The latest update, however, is a lot less accurate. Mid-sentence capitalization, missed spacing, and an increase in misspelled words means my editing time has doubled. The IBN software team tells me this is an issue with Apple’s text to speech and not their app, so while I’ll still use it, I can’t whole-heartedly recommend it. I’ll adjust my review if the problems get ironed out in a subsequent update. I’m an author who dictates 4K+ words per day.