Stardust app not working? crashes or has problems?

Stardust Status


I have a problem with Stardust

Are you having issues? Select the issue you are having below and provide feedback to Stardust.



⚠️ Most reported problems ⚠️
Not working
28.0%

Something else
22.0%

Crashes
21.0%

Login
18.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Stardust Problems 🔥

- Not helpful for those with irregular periods

- Lack of realistic options

- Cute language and design stops user from accurately tracking cycle

- Notes option is not enough to suffice

- App does not recognize when user is late or irregular

📋 22 Reported Issues:

E
Eren 2025-01-12

the phases under with the diagram and hormones aren't aligned with the circular phase/day

E
Ellis Johnston 2023-01-05

The moon phase is incorrect! It tells me the new moon was a few days ago but it’s about to be a full moon tomorrow

A
Allison 2022-11-04

my app keeps telling me to sign in & then when i do sign in all of my stuff is gone & it makes me sign in everytime

E
Elle Farrar 2022-09-22

My app is stuck on the loading page and won’t open at all. When I delete and redownload it lets me recover my information but as soon as I close the app it does it again

T
Tera Cunningham 2022-09-20

The app was stuck on the "Stardust" page. The stars twinkled, but the page was stuck. I cleared the cache, quasi-uninstalled the app (in the Settings menu option), and restarted my phone. No change. I uninstalled the app on the home screen and reinstalled it. I answered the questions (incorrectly twice and had to swipe back to the very first page because it got stuck when I tried to re-enter security information). Eventually I got the name of my first car right and it showed the "key." I copied the key but was immediately taken back to my home screen. All information was restored and it was like nothing ever happened. It was inconvenient but ended well.

I
Isabel 2022-09-19

The app is stuck on the loading screen, no matter how long I wait

E
Eri 2022-09-12

After encountering some issues, I cleared app Cache & data, but the issues persisted, so I uninstalled the app for a few days and then reinstalled. Was able to gain access to my page again. However the second I enter my cycle, the app crashes and will not let me reopen unless I uninstall for a few more days and then it does the same thing.

K
Kristin 2022-09-10

The moon phase on my app is off. It says it’s a waxing crescent moon instead of a full moon. I have no idea how to change it.

N
Novelee Flores 2022-08-25

every time i open the app it show the stardust loading page and does let me access my tracker

S
Sophie 2022-08-22

also would say that my period is late even when i just put that i was on it and now it’s been stuck on the loading stardust page for days

A
Amber 2022-08-20

Every time i try to open the app it comes up with the loading screen where it says stardust but then it puts me back on my home screen so i cant access the app.

K
Kaitlin Anderson 2022-08-15

my app keeps saying my period is like 21 days late when i definitely logged my period last month

H
Hrönn Hilmarsdóttir 2022-08-14

My app is always a day behind, for example i am writing this on Sunday august 14th but my app is set on saturday the 13th.

V
Vasti 2022-08-11

The app is not working as the moon in my area is a full moon today and on the app its not a full moon

M
Mary 2022-07-31

When I try to sign up, I copy the encryption code and try to scroll down, but I'm just stuck on that screen and I've tried multiple times, deleting and reinstalling the app too.

B
Brittney 2022-07-26

When opening the app, it just gets stuck at the “Stardust” loading screen. App never fully loads into my profile. App is up to date and I even restarted my phone but still can’t load into it

C
Casey Potts 2022-07-24

Won’t load just keeps saying stardust

C
Chelsea Chelikowsky 2022-07-13

It won’t start my period. Keeps saying I’m late

D
Danielle 2022-07-12

Ever since the last update i cannot login to the app , i open it and it is just a constant screen that says stardust forever .

E
Emily 2022-07-04

The moon phase calendar is incorrect. The moon is currently in its waxing crescent phase with the next full moon on July 13. The app shows the moon is in the waxing gibbous phase with the next full moon on July 9, which is incorrect.

H
Haley 2022-06-27

Won’t load the cycle page. Been two days like that.

N
Natilee 2022-06-25

I am signing up and it will not let me off of the page that has you out in your past periods/ cycles. I logged all the way up to last year and it still will not let me.

Showing 1-22 of 22 reported issues:

Have a Problem with Stardust: Period & Pregnancy? Report Issue






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Contact e-Mail: support@thestardustapp.com


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E-Mail: support@stardust.app

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Developer: Stardust App Inc




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